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Head of Treasury Solutions Implementation

Company: Citizens Bank
Location: Providence
Posted on: March 27, 2020

Job Description:

We're looking for a candidate to fill this position in an exciting company.

  • Set an ambitious and achievable strategic vision for Commercial Operations in partnership with peers, leadership and partners
  • Manage, develop and inspire a geographically diverse team of -60 experienced professionals
  • Drive critical exercises related to operational management including performance management, compensation, talent development, colleague engagement, staffing / headcount, OpEx, investment, audit, compliance and risk management
  • Define and deliver on all core operational priorities including E2E cycle time, customer satisfaction, execution quality and continuous improvement in operational efficiency
  • Oversee implementation of deposits, treasury services, and commercial card programs, intervening as necessary to mitigate risk and ensure excellent customer experiences
  • Support internal partners, especially sales and relationship management teams, on customer escalations and other daily operational issues
  • Experience with Payments, Banking, Treasury solutions, and/or Financial Technology
  • A minimum of 15 years of progressive experience in leadership roles
  • Experience with leading a large, geographically dispersed operations team and strong intuition for the needs of Commercial customers
  • Solid presentation skills and executive presence
  • Verifiable reputation as a respected partner with a talent for effective stakeholder management
  • Demonstrated ability to drive continuous improvement in core operational metrics--
  • Highly engaged leadership style with the ability to motivate and engage all levels, and develop emerging talent to build bench strength.
  • Must possess a BS Degree; Master's Degree Preferred´╗┐

Keywords: Citizens Bank, Providence , Head of Treasury Solutions Implementation, Accounting, Auditing , Providence, Rhode Island

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