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Finance Senior Team Lead

Company: TTEC
Location: Providence
Posted on: November 16, 2023

Job Description:

Bringing smiles is what we do at TTEC--- for you and the customer. As a Finance Team Lead working onsite in Malta, New York, you will be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You'll be DoingDo you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management experience, and work closely with an iconic brand? -In this role, you will support and motivate Team Leads to make sure they're on track to meet goals and motivate their teams. You will work to answer associate questions, resolve issues, provide feedback and know when to escalate to the next level of support. You're an instrumental part in creating and maintaining a positive work environment for your team, ensuring we meet client requests and needs and acknowledge a job well done.
For this New York, New York, United States-based position, the expected base salary is $93,151 -$103,502
You'll report to the -Finance Manager. -We're looking for an experienced leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility.
During a Typical Day, You'll

  • Mentor and manage direct reports to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects
  • Utilize time management and organizational skills to help support team on their multiple, complex, on-going tasks and projects
  • Integrate best business practices and generally accepted financial principles, theories, and concepts to develop forecasting models as well as monitor results that compare actual results to the forecasting models.
  • Generate financial management reports, models, and analysis from a variety of internal sources and develop presentations of data in multiple formats including models, narratives, spreadsheets, and graphical reports sufficient for executive decision making and organizational assessment.
  • Maintain regular processes and procedures meant to ensure the integrity and integration of budgetary information.
  • Develop solutions to issues or complex problems -What You Bring to the Role
    • Associate degree, technical school or equivalent work experience
    • 1 years' experience in financial analysis, corporate budgets and in-depth forecasting/planning.
    • Knowledge of the Microsoft suite (especially Excel (can maintain complex spreadsheets) and PowerPoint)
    • Reporting and analysis experience, adept with large datasets and comfortable with statistics and modeling
    • Continuously promote a performance-driven culture and always work towards reaching for amazing
    • Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
    • Consistently mentor and inspire others
    • Customer focused mindset
    • Computer knowledgeWhat You Can Expect -
      • Supportive of your career and professional development
      • An inclusive culture and community minded organization where giving back is encouraged
      • A global team of curious lifelong learners guided by our company values
      • Ask us about our paid time off (PTO) and wellness and healthcare benefits
      • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)Visit - -for more information.
        About TTEC -Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
        TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Keywords: TTEC, Providence , Finance Senior Team Lead, Accounting, Auditing , Providence, Rhode Island

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