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Administrative Assistant

Company: HopeHealth
Location: Providence
Posted on: December 4, 2019

Job Description:

HopeHealth is seeking an experienced Administrative Assistant. This position will be based in Providence, RI.The Administrative Assistant provides timely, responsive, customer-focused service to all patients, families, staff, students, vendors and visitors. The position will provide a positive, warm, calm and competent imageand assistance in the coordination and support of patient care delivery.This is a 24 hour per week evening position.Duties / Responsibilities:

  • Provides information to callers or routes calls to appropriate personnel, takes messages or relates information in a confidential, accurate, timely and professional manner.
  • The Administrative Assistant is a liaison between the patient, the care giving staff, other internal and external departments and the billing department, supporting all three with comprehensive chart management and communications between parties to ensure seamless care.
  • Orders, cancels and changes DME supplies as required by team staff.
  • Runs reports from data systems such as open orders, active patients, physicians and recertification's as requested or scheduled by manager.
  • Coordinates the patient review process by maintaining accurate current patient review list. Provides all needed documentation for IDG meetings.
  • Communicates all pertinent patient status information to appropriate team members in timely manner. Types, files, photocopies as needed to support team and site activities.
  • Assists with scheduling of the Hospice Aides to assure services, staff and schedules are accurate and current. Keeps manager or designee informed about Hospice Aide coverage and staffing issues.Education / Experience:
    • High school diploma plus additional specialized training.
    • Associate's degree or graduate of a secretarial school program preferred.
    • Two years related experience and/or training; or equivalent combination of education and experience.BenefitsThe HopeHealth benefits package features competitive heath care benefits, company provided life insurance, mileage reimbursement, generous paid time off and holidays, a robust orientation program, and a company matched retirement program.HopeHealth's headquarters are based in Providence, Rhode Island. Its affiliate members are Hope Hospice & Palliative Care Rhode Island, Hope Palliative Care Center, HopeHealth Massachusetts and Visiting Nurse of HopeHealth.Hope Hospice & Palliative Care Rhode Island is an Equal Opportunity Employer

Keywords: HopeHealth, Providence , Administrative Assistant, Administration, Clerical , Providence, Rhode Island

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