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Company: AAA Northeast
Location: Providence
Posted on: June 24, 2022

Job Description:


Responsible for maintaining control and operation of the lobby within Providence Headquarters before, during and after the business day; responsible for building security and the supervision of parking and traffic flow within the parking lot.


Acts as an ambassador for the Club by greeting and directing people to the products, services, department or employee they are trying to locate.

Maintains and operates security system and related equipment including cameras, monitors, operation pad, visitor badges and logs, videocassette recorder, tapes, intercom, door alarms, paging system and phone system.

Monitors and enforces Club policy and rules within the parking lot ensuring that employee , visitor , member and handicap parking are properly utilized. Alternates between inside and outside anytime more than one person is on duty, insuring that one person is stationed at the inside counter and one person remains outside.

Completes internal and external inspections of the Headquarters building center and other buildings as assigned , as referenced in the procedures, observing and documenting that security controls in place are operational; communicates with alarm company, fire and/or police department as necessary; interprets need and directs appropriate personnel to locations within the building to investigate situations.

As needed, prepares for after hours meetings; to include monitoring meeting area, guests, room temperature, and set-ups and breaks down of chairs and tables.

Maintains the Security/Reception station and vestibule area in a neat, orderly and professional condition at all times , not allowing food to be consumed or employees/visitors to congregate or linger in these areas. Insures against the personal use of company equipment (telephone or computer) and that personal cell phones are not used (voice or text) outside of the employee cafeteria.

Communicates with departments as necessary to facilitate the delivery of all mail and packages in an efficient and secure manner.

Communicates through memo, e-mail, or phone problem/issues to appropriate internal personnel and follow-up to determine strategy and resolution.

Keeps entryway clear during icy/snowy conditions on shift. As needed, escorts employees to their cars. Follows all Security/Reception procedures, completes and documents all security checks as required. Performs other job-related duties as assigned.


High school diploma or general education degree (GED). A bility to apply common sense and an understanding to carry out straightforward instructions .

Ability to convey professional image.

Ability to comprehend and operate technical equipment. Knowledge of Microsoft Excel, Word and e-mail.

Must have and maintain a current valid driver's license.

Must have an excellent driving record and satisfactorily pass criminal background and motor vehicle record checks during pre-hire screening, and must be maintained as a current employee.

Must meet all physical demands and successfully pass a Human Performance Evaluation (HPE).

Strong communication, customer service skills , and ability to maintain confidential information is required.

Complete familiarity with AAA services and programs.

Ability to read and follow work rules, safety practices, and work procedures.

Must be capable of working under pressure, in busy circumstances, with various traffic conditions, weather conditions and to react to instructions quickly and willingly. Must be flexible and willing to work extended hours based on business needs.

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Job LocationsUS-RI-Providence

ID 2022-6649

Category Human Resources

Type Full Time Employee

Employment Type Regular Employee - (REG)

Work Schedule Monday -Friday 9:00am - 5:30pm

Keywords: AAA Northeast, Providence , Security-Receptionist, Administration, Clerical , Providence, Rhode Island

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