Administrative Support Coordinator

Company: SERVPRO
Location: Providence
Posted on: May 19, 2023

Job Description:

In this position, you will be making a difference for people each and every day! When customers are having their worst day, you can be the hero on the other end of the call Locally owned and operated leading disaster cleanup and restoration company in business in Providence for over 33 years seeks to hire an Administrative Assistant in a fast paced work environment. Our Franchise is seeking someone who has excellent communication skills and is a serious multi-tasker. Compensation will be contingent upon experience. Training will be provided

Job Description:

Perform all office administrative tasks related to customer calls, scheduling of reconstruction jobs, and customer satisfaction activities. Perform general office duties, such as drafting correspondence, filing, and creating reports.

Responsibilities:

• Provide excellent customer service
• Receive phone calls for reconstruction unit
• Perform detailed and accurate data entry
• Perform general administration duties & creation of job file folders
• Schedule reconstruction team members
• Assist other departments as needed
• Updating Google Sheets & Work In Progress Board with Job Statuses
• Completion & Filing Work Orders
  Qualifications:
  
  • 2+ year(s) of administrative or office-related experience and business experience
  • Customer service experience, quality assurance, and scheduling a plus
  • Outstanding written and verbal communication skills, including proper pronunciation and grammar
  • Excellent organizational skills and strong attention to detail
  • Self-motivated and goal-oriented
  • Capability to work in a fast-paced, team-oriented office environment
  • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
  • Ability to learn new software, including Xactimate and proprietary software
  • Ability to successfully complete a background check subject to applicable law
    
    All employees of a SERVPRO - Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO - Franchise. SERVPRO - Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
    
    Compensation: $20.00 - $24.00 per hour
    
    Picture yourself here fulfilling your potential
    
    At SERVPRO -, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO - career opportunities near you is easy! We look forward to hearing from you.
    
    All employees of a SERVPRO - Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO - Franchise. SERVPRO - Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Keywords: SERVPRO, Providence , Administrative Support Coordinator, Administration, Clerical , Providence, Rhode Island