Office Administrator
Company: Nuvia Dental Implant Centers
Location: Wellesley
Posted on: May 9, 2024
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Job Description:
Nuvia Dental Implant Center, a growing dental implant center, is
looking for an outgoing office administrator (which we call our
Care Coordinator) to join our team in our beautiful Wellesley
location. We provide implants and full mouth restorations to our
patients, literally changing their lives. An exceptional patient
experience for every patient is our top priority.At Nuvia, our Care
Coordinators are reliable, problem solvers with excellent
communication skills. They have the ability to leave a lasting
impression with our patients and help them to feel at ease.Hours
are full time, Monday-Friday 40hrs a week.Competitive pay with
ample room to grow!Nuvia is a great place to work! We pride
ourselves in the satisfaction of our teams and believe if they are
well taken care of, in turn, they will take great care of our
patients. Our benefits package includes the following:Medical,
Dental, Vision, Life, Long/Short Term Disability InsurancesPaid
TrainingPaid Time OffPaid HolidaysPaid Parental/Bereavement
Leave401k matchEmployee AssistanceJob Responsibilities:Cultivating
the patient experienceAppt flow managementAccount management and
billingCollecting and processing paymentsGeneral administration for
the centerJob Requirements:Collaborate and contribute to the
teamConnect with each patient, show compassion and
understandingPositively represent Nuvia, live the core
valuesBackground in Medical/Dental is helpful but we will train the
right candidateBe proactive and provide solutions for
patientsQuickly pick up on new tasks, ask questions when neededHigh
level of maturity and emotional IQThis is what a day in the life of
a Care Coordinator at Nuvia looks like:Opening Center, setting
patients and teams up for a successful dayCommunicate effectively
with patients and manage expectationsBe OBSESSED with our patients
and their storiesRemind patients of appointments and follow up when
neededSchedule appointments and walk patients through next
stepsAnswer phone calls, open mail, organize the officeThe biggest
challenge of this position is juggling multiple patients and
projects at once. The ability to keep calm and stay organized is
crucial for this position.This is a support position, success in
this position would be defined by a great experience for every
patient. Each member of the team should feel supported by the Care
Coordinator and you know you are winning when the administrative
functions of the Center run like a well oiled machine.Our team
members are as diverse as the patients we serve, building special
connections with them throughout their journey with us is one of
the many benefits of this position. Imagine being part of a team
that gets to give patients their confidence back through a brand
new smile, we get to do it every day! We are eager to invent, find
new solutions to problems and develop new processes. At Nuvia, we
have a culture of excellence while still collaborating well as a
team. We are obsessed with our patients, love what we do and feel
honored to be able to provide such an incredible service.If you
feel like you would be a good fit with our culture and like the
idea of changing people's lives, apply today! We look forward to
meeting you.by Jobble
Keywords: Nuvia Dental Implant Centers, Providence , Office Administrator, Administration, Clerical , Wellesley, Rhode Island
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