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Creative Agency Operations Manager

Company: VUP media
Location: Smithfield
Posted on: November 26, 2022

Job Description:

VUP Media, a full-service, creative marketing agency, is seeking an Agency Operations Manager. The selected candidate will work directly with the agency's President to develop the short and long-term strategic plan to accomplish operational excellence within our growing agency. The Operations Manager will play a key leadership role, helping set the direction for our team-oriented culture as we strive to exceed our client's expectations by providing extraordinary marketing solutions.

--- Accountable for the agency's method of operations to ensure all clients are handled with exceptional care
--- Setting and measuring performance against goals
--- Oversight of P&L including finance and budgeting
--- Oversight of Information Technology including all systems
--- Oversight of all Human Resources
--- Oversight of department-specific projects for process improvement
--- Work closely with staff on strategy, policy, problem-solving, and decision-making

--- 3+ years of managing a team of 15 or more staff
--- BA or advanced degree
--- Agency or other professional services management experience
--- Strong leadership, organizational, and communications skills
--- Large-scale process implementation experience
--- Demonstrates high emotional intelligence with a focus on a client-first approach
--- Proven ability to create and develop a high-performing team

About Company:
We aim to create a welcoming, collaborative space where every team member feels respected and appreciated. This cohesive, team-oriented company culture translates into the great work we accomplish every day. These are the values we strive to closely follow for our company, our clients, and the public:

Professional CompetenceProfessional BehaviorConfidentialityAccountabilityObjectivityTeamworkIntegrityRespect


401(k)Dental insuranceHealth insurancePaid time off

Keywords: VUP media, Providence , Creative Agency Operations Manager, Advertising , Smithfield, Rhode Island

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