Director, User Experience Design

Company: Fidelity Investments Inc.
Location: Smithfield
Posted on: February 25, 2021

Job Description:

IMPORTANT COVID-19 INFORMATION
At Fidelity, we are committed to safeguarding the health and well-being of our associates, clients, and candidates. We are actively monitoring the situation related to COVID-19 and are continuing to hire in order to serve our clients around the globe. To ensure your safety as a job candidate, we will be relying on virtual interviewing and other digital communications. Our recruiting team is committed to providing the support you need throughout the hiring and onboarding process. We appreciate your understanding and flexibility during this time. x We are looking for a design leader who builds teams that are compassionate, inclusive and empowering. Are you a creative player/coach, willing to roll up your sleeves to enable your team to create usable and elegant experiences? Then we want to talk to you! The Role In this role you will be responsible for understanding the attitudes and needs of Fidelity's Institutional clients and translating this knowledge into useful, usable, and beautiful experiences delivered via desktop, tablet, and mobile devices. Your communication skills will help facilitate the design process through positive discussions with your design team, your business partners, and developers. The ideal candidate will lead by example, with strong design skills and an empathetic demeanor. The Expertise and Skills You Bring

• Promote a culture of innovation and teamwork
• Identify customer needs, and behaviors to translate them into effective and engaging solutions
• 5 years of experience managing a team of designers, with a focus on growth and development
• Confidence leading the experience vision for highly transactional websites and mobile apps
• Work independently and build positive relationships with technology and business partners
• Make experience decisions that drive business outcomes
• Help develop UX guidelines and standards for use across all products
• Make well-informed decisions while understanding their impact to your team and beyond
• A portfolio with strong examples of interaction design, experience design or information architect
• Facilitating customer and user sessions to drive contextual research
• Experience with Agile methodology and tools The Team The Fidelity Institutional User Experience Design Group (FIUXD) has a relentless commitment to our advisor and investors' unmet needs and to the delivery of world-class experiences. We are an industry leader in innovation focusing on enabling advisors to better manage their relationships with investors. We focus on designing an advisor platform that uses innovative technology solutions to create seamless online experiences. Our constant collaboration with our inter-disciplinary Agile teams enables us to translate their business requirements into usable and captivating solutions. Certifications: Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or 800-835-5099, prompt 2, option 2 if you would like to request an accommodation. Fidelity encourages success based on our individual merits and abilities without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, pregnancy, marital, domestic partner, or civil union status, national origin, citizenship, ancestry, ethnic heritage, genetic information, age, legally recognized disability, military service or veteran status.

Keywords: Fidelity Investments Inc., Providence , Director, User Experience Design, Executive , Smithfield, Rhode Island