Human Resources Director
Company: AccessPoint RI
Location: Providence
Posted on: August 5, 2022
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Job Description:
Reporting to the President & CEO, the Human Resources Director
leads the Human Resources department and works collaboratively
across the organization to plan, direct, and coordinate all human
resources initiatives. Working closely with the Leadership Team,
the Human Resources Director develops and implements HR policies,
procedures, and initiatives including talent management, succession
planning, compensation and benefits, employee and labor relations,
performance, training and development. This position will monitor
the application of policies, procedures, and HR programs to insure
they are consistently administered and aligned with organizational
goals, mission and culture, and are in compliance with professional
standards, as well as state and federal laws and regulatory
requirements. Principal Duties and Responsibilities: Works in
partnership with the Leadership Team to develop and implement HR
practices and programs that maximize employee engagement and
retention, insuring that human resources policies and programs are
aligned with the mission of APRI and our strategic organizational
objectives. Maintains, develops, implements and communicates the
organizations policies and procedures, insuring federal, state,
local and specific regulatory compliance to minimize organizational
risk. Insures HR provides high levels of service to employees and
is welcoming, accessible and responsive. Works with the Leadership
Team to develop and implement an overall talent acquisition and
workforce planning strategy, collaborating with line management,
local and regional schools, and professional organizations to build
a talent pipeline for key positions. Oversees the full cycle
recruiting process. In conjunction with hiring managers, directs
and performs recruitment and selection by ensuring effective
planning, sourcing, assessment and interview techniques and tools
to hire and place well-qualified candidates on a timely basis.
Insures all certifications and background records are compliant
with requirements for new hires. Directs and implements the
on-boarding program insuring all required documentation and
trainings take place. Monitors employee morale, keeping leadership
informed of opportunities for positive recognition as well as key
challenges. Advises leadership on employee engagement strategies to
build a positive, inclusive culture consistent with the vision,
mission and values of APRI. Is a credible, respectful, visible
leader who facilitates communication and relationship building
across the organization. Handles employee relations issues and
leads investigations; serves as internal coach and consultant
ensuring fair and equitable treatment of employees while minimizing
agency liability. Provides advice and counsel to managers on a
variety of human resource areas including employee handbook
interpretations, employee and labor relations and performance
management, and in conjunction with the Leadership Team insures
consistent application across the organization. Works closely with
the Leadership Team to develop and implement a diversity, equity
and inclusion strategy for the organization. Coaches employees on
subjects such as career development, leadership and performance
development plans; supportsemployees during implementation of
change management initiatives. Develops human resource related
training plans and programs; leads, organizes and coordinates with
third party providers to deliver programs, workshops, and
activities. Manages the performance management program, including
an annual performance evaluation which is fair, consistent and
drives employee accountability. Works with the Leadership Team to
develop compensation, benefit and recognition programs and advises
them on a total rewards program that enables the organization to
attract and retain qualified staff that is competitive externally,
equitable internally, current and cost-effective within the
guidelines of the organizations budget parameters and grant
requirements. Works with benefit consultant. Develops
communications to support this effort. Insures the integrity of
HRIS systems, employee database information and all relevant
employee records. Performs HR administrative duties, monitors HR
metrics, analyzes data and provides pertinent reports and
recommendations. Manages the annual Affirmative Action Plan,
provides necessary data and reports. Insures all documentation is
kept in order and audit ready at all times. Monitors objectives,
communicates requirements to leadership and tracks progress. Hires,
coaches, mentors, supervises and evaluates HR staff, providing
appropriate opportunities to develop skills and knowledge. Remains
current on HR trends and legislation (e.g., OSHA, EEO, ERISA and
FLSA, etc.). Provides direction and training to managers regarding
the interpretation and changes in employment and labor laws.
Performs other related duties as required and assigned. Education
and Experience: Bachelors degree in Business Administration, Human
Resources or other related field from an accredited university is
required; HR certification preferred; Masters degree or advanced
coursework is a plus. A minimum of eight to ten years of Human
Resources experience required; at least three years in a leadership
role such as an HR Director, Regional Director, Senior Manager or
equivalent. Experience in a non-profit organization strongly
preferred. Experience with an HR start-up or rebuilding an HR
function preferred. A true HR generalist, with experience as a HR
practitioner dealing with the full scope of HR matters in a
dynamic, fast-paced environment is essential. Must be hands-on and
capable of producing work with limited staff. Experience
facilitating teams and coaching leaders to manage change.
Experience developing creative and effective recruiting programs
required. Experience with HR technology to streamline processes,
improve overall administrative efficiency and increase employee
services preferred. Knowledge, Skills and Competencies: Commitment
to the mission of the organization, the consumers we serve and the
employees who deliver our services. Solid knowledge of current HR
practices, HR employment laws, wage and hour, health and safety
regulations, compliance and benefits administration. On-going HR
professional and leadership development. Proactive and
results-oriented. Team player, trusted leader who collaborates with
others; works well across the organization and outside partners and
agencies. Project management skills. Superb interpersonal and
communication skills, verbal, written and listening ability to
communicate clearly and promptly in all mediums with all levels of
staff, with diverse populations and personalities. Strong
influencing skills and a consultative approach, able to resolve
conflict; listens carefully and respects the views of others.
Demonstrated ability to handle difficult situations with the utmost
professionalism, discretion, confidentiality, objectivity,
compassion, empathy and a calm temperament. Excellent organization
and time management skills, with the ability to quickly assess
situations and reprioritize work and schedules accordingly. Strong
computer skills in Microsoft Word and Excel. Proficiency with HRIS
and recruiting systems required. Bi-lingual in Spanish is a plus.
Physical Demands and Work Environment: Work environment is normally
an office environment. However, there may be circumstances where
working remotely (from home) is required. Able to sit at a work
station, concentrate viewing computer screens for an extended
period of time. High utilization of office equipment, phone,
computer, printer, etc. Able to travel locally to multiple
locations. The physical demands described are representative of
those that must be met to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform essential
functions.
Keywords: AccessPoint RI, Providence , Human Resources Director, Executive , Providence, Rhode Island
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