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Executive Director of Operations - Medicine and Oncology

Company: Care New England
Location: Providence
Posted on: March 15, 2023

Job Description:

This role will have direct oversight for the operations of the Medicine and Oncology practice.

The Executive Director of Operations for Medicine and Oncology is responsible for the strategic planning, development, and administrative and clinical operations of multiple ambulatory practice clinic locations.

Accountable for the achievement of the strategic outcomes for areas of responsibility and promoting a culture of accountability within the ambulatory structure.

Facilitates initiatives related to improving access, integration of patient access data to develop strategic opportunities, and managing the patient experience during the ambulatory encounter.

Works with providers and practice leaders to support the achievement of medical group and overall system goals.

In conjunction with Practice Administrators, provides supervision for practice staff and providers.

Partners with Assistant Chief Nursing Officer of CNE hospitals in practices where nursing leadership oversees or has a matrixed relationship for clinical operations.


Bachelor's Degree Required; Master's Degree Preferred

Minimum 7 - 10 Years in health care administration

Must have excellent presentation, communication, organization, and project management skills. Possesses the ability to relate and communicate to all levels of the organization. Is committed to a team-oriented work environment and has the ability to develop and implement sound financial business practices. Responds timely to practice needs, escalates issues as appropriate, and participates in the development of action plans aimed to improve experience.

Collaborates, develops and implements action plans to improve the patient and practice experience. Applies knowledge of physician practice management, budget management, reimbursement processes, strategic planning and implementation to ensure the department practice standards and needs are met.

Ensures functional business processes by utilizing established process improvement methods such as lean, six sigma and PDSA. Maintains subject matter expertise related to regulatory and accreditation readiness. Initiates, monitors, and champions change where opportunities for improvement or enhancement have been identified.

Ability to manage multiple complex and concurrent projects and solve complex problems associated with a large-scale practices. Ability to collaborate with other departments and operating units to ensure smooth processes.

Effectively manages human resources for practices. Manages and responds to all safety and quality issues for practice. Ensures practice and staff comply with HIPAA and other regulatory and accreditation regulations. Maintains confidentiality of all patient, employee and other sensitive information.

Keywords: Care New England, Providence , Executive Director of Operations - Medicine and Oncology, Executive , Providence, Rhode Island

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