Sr. Manager, Program Management
Company: Thermo Fisher Scientific
Location: Plainville
Posted on: May 26, 2023
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Job Description:
Job Description
Job Title: Sr. Manager, Program Management
Requisition: 22790BR
Thermo Fisher Scientific Inc. is the world leader in serving
science, with annual revenue exceeding $40 billion. Our Mission is
to enable our customers to make the world healthier, cleaner and
safer. Whether our customers are accelerating life sciences
research, solving sophisticated analytical challenges, improving
patient diagnostics and therapies or increasing productivity in
their laboratories, we are here to support them.
When your part of the team at Thermo Fisher Scientific, you'll do
important work, like helping customers in finding cures for cancer,
protecting the environment, or making sure our food is safe. Your
work will have real-world impact, and you'll be supported in
achieving your career goals.
Location/Division Specific Information:
Plainville, MA
The Program Management Site Head is a solution provider to
Plainville Viral Vector Services (VVS) customers, ensuring value
creation and customer expectations are balanced to provide an
outstanding customer experience while ensuring Thermo Fisher's
business needs are optimized.
How will you make an impact?
This position will have the opportunity to enable our clients to
cure genetic, rare, and otherwise untreatable diseases through our
leading and innovative Cell and Gene Therapy business. The role
will elevate the PM team through building and acquiring talent and
developing them through using the VVS program management office.
Focus on impacting a fast-paced business with enormous growth
potential through business expansion and vertical integration with
other Thermo Fisher businesses.
What will you do?
Maintains ongoing accountability in Plainville of customer program
management including communications, financials, scopes of work,
timeline, risk analysis, governance structure, and conflict
resolution.
Ensures strong foundational business relationships exist with site
client portfolio with respect to building and driving growth and
governance strategy (including but not limited to risks,
profitability, etc.). This is done in alignment with the VVS
Business Management team and other PSG commercial groups.
Coordinate program management methodology with General Manager,
Finance, and other Functional Department leadership to support
delivery of site annual plan and customer commitments.
Identify potential project risks with the team and develop
mitigation strategies, report progress, blocking issues, and risks
to all collaborators. Know when to advance issues to senior
leadership for resolution.
Collaborate with financial management staff to assure accurate
forecast reporting, agreed upon timelines, review of monthly
revenue recognition, and scope of service. Leads delivery of site
service revenue targets.
Advocates client centricity within the site by demonstrating
standard processes from across PSG to drive improved operational
performance both with the customer and operations balancing
requirements and priorities.
Responsible for the Demand portion of Sales and Operations Planning
for the site; ensuring strong understanding and linkage with
Commercial team on New Business and Business Expansion
opportunities as well as core portfolio.
Acts as primary interface to Commercial Business Development / BM
team to ensure Plainville is promoted as a key site for new and
rapidly growing business by supporting hosting client visits and
other onsite sales meetings and business analytics.
Ensures process and tools for governance models, customer
dashboards including key performance indicators, PPI partnership
approaches, costing, risk mitigation strategies are in place using
Smartsheet gantt, decision and risk logs, communication plans,
etc.).
Exercises consistent independent judgment within generally defined
practices and policies in selecting methods and techniques for
acquiring solutions.
As a member of the site Senior Leadership Team (SLT), collaborates
in action plan development to meet / exceed growth objectives.
Assesses and understands program resource utilization as needed to
meet customer needs through collaboration and alignment with site
Finance, HR and General Manager.
Availability to travel 10-15% of the time.
Supervision
Responsible for the Plainville Program Management team; Accountable
for the growth and development of Program Managers.
Responsible to set meaningful departmental goals.
Identifies, attracts, motivates, and retains outstanding talent at
all levels within the PM team.
Establishes team with an eye for succession.
How you will get here:
Education/Experience
Experience
Requires 10+ years of previous related experience, with 5+ years in
functional or customer project management and related technical
understanding in GMP environment with ideal experience in supply
chain, engineering, business management or manufacturing with
internal and external client-facing responsibilities. People
management experience of 3+ years.
Routine use of Smartsheet, MS Excel, MS PowerPoint and MS Word is
essential. Certification (PMP or Six Sigma) is preferred.
Pharmaceutical or Contract Manufacturing industry experience.
Familiarity with budgeting and forecasting.
Consistent record to function effectively in a matrixed
organization.
Ability to lead multiple priorities simultaneously and respond
appropriately to change.
Assess business needs and provide a perspective on departmental
goals and objectives based on priority/impact.
Ability to interact effectively with clients to advance program
outcomes as well as communicate to SLT and above.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and
does not discriminate on the basis of race, color, religion, sex,
sexual orientation, gender identity, national origin, protected
veteran status, disability or any other legally protected
status.
Keywords: Thermo Fisher Scientific, Providence , Sr. Manager, Program Management, Executive , Plainville, Rhode Island
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