Lead Director, Labor Relations
Company: CVS Pharmacy
Posted on: November 16, 2023
Bring your heart to CVS Health. Every one of us at CVS Health
shares a single, clear purpose: Bringing our heart to every moment
of your health. This purpose guides our commitment to deliver
enhanced human-centric health care for a rapidly changing world.
Anchored in our brand - with heart at its center - our purpose
sends a personal message that how we deliver our services is just
as important as what we deliver.Our Heart At Work Behaviors---
support this purpose. We want everyone who works at CVS Health to
feel empowered by the role they play in transforming our culture
and accelerating our ability to innovate and deliver solutions to
make health care more personal, convenient and affordable.Position
SummaryThe Lead Negotiator is responsible to serve as CVS Health's
chief agent in: (a) labor relations and negotiations of assigned
unions, (b) the administration of labor relations programs and
activities, (c) working collaboratively with union leaders and
business leaders to improve colleague experience, (d) aligning
labor relations with CVS Health's core values, policies and
procedures, (e) overseeing negotiation teams, (f) interpreting and
applying contract language, and (g) implementing collective
bargaining agreements and settlements. This includes defining
objectives and development of appropriate negotiation strategies
and tactics to achieve cost effective and competitive labor
agreements, contract administration, grievance and arbitration
administration and preparation. This position also provides support
to the respective management team and is responsible for
administering, safeguarding, and training supervisors and managers
on the labor agreement.Responsibilities:
- Negotiating collective bargaining agreements.
- Managing, with other stakeholders, the grievance and
arbitration process to ensure thorough, timely and effective
adjudication of employee complaints and grievances and working with
management and union leaders to resolve disputes for assigned
- Overseeing labor agreement administration including advising
operating management on disciplinary and contract interpretation
issues to ensure compliance with local labor agreements, assisting
management in developing policies and systems consistent with
maximizing management flexibility.
- Maintaining positive relationships with union leadership.
- Providing advice on overall employee relations activities.
- Working with Business Units and Corporate Human Resources
(benefits, compensation) to ensure alignment with corporate
policies and procedures during the negotiations process.
- Contributes to applicable employee communications.
- Develops / delivers targeted training, as needed.
- Supports Diversity, Equity & Inclusion initiatives.
- Ensuring compliance with the National Labor Relations Act and
other applicable laws.
- Other responsibilities as directed.Required Qualifications
- 10+ years professional work experience required with labor
relations experience including Chief Spokesperson experience.
- The ability to travel 50%+ (including overnight and plane
- Experience in all aspects of human resources, employee
relations, company/union relations and employment law.
- Proven leadership and demonstrated knowledge, skill and
experience in contract language / negotiations, arbitration,
grievance, employment / labor law.
- Experience in the administration of the grievance and
- Experience preparing cases for arbitration is required;
experience in presenting arbitration cases preferred.
- Experience in union elections, NLRB procedures, and related
- Ability to translate legal/labor law, contract, policies to
coach managers in resolving day-to-day issues.Preferred
- *Ideal candidate would reside near an airport*
- JD or master's degree preferred.
- Excellent interpersonal skills with the ability to work both
independently and in a team environment; proven ability to work and
communicate with all levels of the organization from the hourly
employees to executive management.
- Above average computer and systems knowledge (HRIS, MS Office
- Demonstrated change leadership.
- Ability to identify the "big picture" and set strategy yet
extrapolates to the tactical.
- Detail-oriented with very strong organizational skills and
ability to prioritize multiple projects in a fast-paced,
- Bachelor's degree in Human Resources, Industrial Relations,
Business Administration, or related discipline required; JD or
master's degree preferred.Pay RangeThe typical pay range for this
role is:$100,000.00 - $227,000.00This pay range represents the base
hourly rate or base annual full-time salary for all positions in
the job grade within which this position falls. The actual base
salary offer will depend on a variety of factors including
experience, education, geography and other relevant factors. This
position is eligible for a CVS Health bonus, commission or
short-term incentive program in addition to the base pay range
listed above. This position also includes an award target in the
company's equity award program.In addition to your compensation,
enjoy the rewards of an organization that puts our heart into
caring for our colleagues and our communities. The Company offers a
full range of medical, dental, and vision benefits. Eligible
employees may enroll in the Company's 401(k) retirement savings
plan, and an Employee Stock Purchase Plan is also available for
eligible employees. The Company provides a fully-paid term life
insurance plan to eligible employees, and short-term and long term
disability benefits. CVS Health also offers numerous well-being
programs, education assistance, free development courses, a CVS
store discount, and discount programs with participating partners.
As for time off, Company employees enjoy Paid Time Off ("PTO") or
vacation pay, as well as paid holidays throughout the calendar
year. Number of paid holidays, sick time and other time off are
provided consistent with relevant state law and Company
policies.For more detailed information on available benefits,
please visit CVS Health requires certain colleagues to be fully
vaccinated against COVID-19 (including any booster shots if
required), where allowable under the law, unless they are approved
for a reasonable accommodation based on disability, medical
condition, religious belief, or other legally recognized reasons
that prevents them from being vaccinated.You are required to have
received at least one COVID-19 shot prior to your first day of
employment and to provide proof of your vaccination status or apply
for a reasonable accommodation within the first 10 days of your
employment. Please note that in some states and roles, you may be
required to provide proof of full vaccination or an approved
reasonable accommodation before you can begin to actively work.CVS
Health is committed to recruiting, hiring, developing, advancing,
and retaining individuals with disabilities. As such, we strive to
provide equal access to the benefits and privileges of employment,
including the provision of a reasonable accommodation to perform
essential job functions. CVS Health can provide a request for a
reasonable accommodation, including a qualified interpreter,
written information in other formats, translation or other services
through If you have a speech or hearing disability, please call
7-1-1 to utilize Telecommunications Relay Services (TRS). We will
make every effort to respond to your request within 48 business
hours and do everything we can to work towards a solution.
Keywords: CVS Pharmacy, Providence , Lead Director, Labor Relations, Executive , Providence, Rhode Island
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