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Manager WMS Support - Remote

Company: UNFI
Location: Providence
Posted on: April 3, 2024

Job Description:

PURPOSE:The WMS Support Manager is responsible to provide guidance and support to DC Operations for both systems and operational processes. The role also acts as a liaison between DC Operations and internal business teams to drive business outcomes for external customers. The role will guide development, deploy, and provide on-going support for a variety of warehouse, labor, inventory, order management and transportation systems. The role will gather, organize, analyze, present, and recommend solutions for both internal and external business issues as well as discovery and new system evaluation.JOB RESPONSIBILITIES:Support business systems to drive safe workplace.Define and document business requirements for development:Labor managementInventory controlWarehouse managementRegulatory complianceCustomer facing requirementsSupport business systems and processes to drive efficient DC operations.Deploy warehouse systems to include business requirements, configuration, testing, user acceptance, go-live / cut-over, and post implementation support.Provide extended on-site support and stabilization as needed.Liaison between IT and business to drive operational solutions.Manage integration across a variety of systems:Inbound transportation managementVendor complianceOrder managementWarehouse managementLabor managementAutomated systemsOutbound transportation managementPayrollData analysis to optimize efficient resource allocation.Develop standard operating procedure documentation and provide training to DC management and associates.Participate in new software development.Vendor relationship management.JOB REQUIREMENTS:EDUCATION/CERTIFICATION:Bachelor s degree preferred or commensurate experienceEXPERIENCE REQUIRED:5+ Years Progressive warehouse operations management experience5+ Years Progressive warehouse management systems experienceREQUIRED KNOWLEDGE:Broad warehouse operational experienceKnowledgeable in warehouse management systems:Manhattan, LCS, Vocollect, Red Prairie or similar preferredAbility to identify technical solutions to business problemsProject management experienceGeneral understanding of system integrationDatabase structure, SQL, pseudo code, file transfer protocolsFluent in Microsoft Excel, Word, Project & PowerPoint, Visio or flow-charting a plusSKILLS/ABILITIES:Exhibit strong interpersonal & communication skillsDemonstrated ability to take ownership and drive for resultsAbility to turn complex knowledge or data into actionable items for managementAbility to build strong relationships and commitment to internal customersAbility to work at various locations with limited oversightCapable of working in ambiguity or adversity while focusing on desired outcomeAbility to adapt to changes in priority or scopeLEAN, six sigma, process management skills preferredTRAVEL:Ability to travel approximately 75%Domiciled near major airport preferredPHYSICAL ENVIRONMENT/ DEMANDS:Ability to do repetitious arm, wrist and hand movements required for maintenance and service procedures.Must be able to work with hands and arms overhead, and to work in or under the equipment.Requires manual dexterity, overall coordination and good balance to work both at ground level and in high places to perform job duties. Ability to operate work related equipmentSpecific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Keywords: UNFI, Providence , Manager WMS Support - Remote, Executive , Providence, Rhode Island

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