Service Delivery Manager (Hybrid)

Company: Cognizant Technology Solutions
Location: Marlborough
Posted on: May 3, 2025

Job Description:

We are Cognizant Artificial Intelligence Digital technologies, including analytics and AI, give companies a once-in-a-generation opportunity to perform orders of magnitude better than ever before. But clients need new business models built from analyzing customers and business operations at every angle to really understand them. With the power to apply artificial intelligence and data science to business decisions via enterprise data management solutions, we help leading companies prototype, refine, validate, and scale the most desirable products and delivery models to enterprise scale within weeks. *You must be legally authorized to work in United States without the need of employer sponsorship, now or at any time in the future * This is a Hybrid position open to any qualified applicant in the United States Job Title: Service Delivery Manager (Hybrid) Job Summary: We are seeking a highly skilled and experienced Service Delivery Manager to be responsible for the delivery management of Data warehouse and Datalake projects involving Talend, Snowflake, Azure Databricks, Tableau, and PowerBI. This role also includes responsibilities for pre-sales activities and providing thought leadership on cutting-edge generative AI technologies. Key Responsibilities: Delivery Management

• Handle the end-to-end delivery of Data warehouse and Datalake projects.
• Ensure projects are completed on time, within budget, and meet quality standards.
• Coordinate with cross-functional teams to ensure seamless integration and delivery.
• Monitor project progress and provide periodic updates to stakeholders. Technical Expertise
  • Utilize expertise in Talend, Snowflake, Azure Databricks, Tableau, and PowerBI to guide project implementation.
  • Troubleshoot and resolve technical issues related to data integration and analytics platforms. Pre-Sales Activities
    • Collaborate with the sales team to identify and pursue new business opportunities.
    • Prepare and deliver presentations, proposals, and demonstrations to potential clients.
    • Assist in the development of sales strategies and plans. Thought Leadership
      • Stay updated on the latest trends and advancements in generative AI technologies.
      • Provide insights and recommendations on the adoption of generative AI in data projects.
      • Lead workshops and training sessions on generative AI applications. Client Relationship Management
        • Build and maintain strong relationships with clients.
        • Understand client needs and ensure their satisfaction with delivered services.
        • Address client concerns and provide timely solutions. Qualifications:
          • Bachelor's degree in Computer Science, Information Technology, or a related field.
          • Proven experience in handling Data warehouse and Datalake projects.
          • Solid understanding of Talend, Snowflake, Azure Databricks, Tableau, and PowerBI.
          • Experience in pre-sales activities and client engagement.
          • Familiarity with generative AI technologies and their applications.
          • Good communication and leadership skills.
          • Ability to work in a fast-paced, multifaceted environment. Salary and Other Compensation: Applications will be accepted until May 16, 2025. The annual salary for this position is between $101,000 - $186,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
            • Medical/Dental/Vision/Life Insurance
            • Paid holidays plus Paid Time Off
            • 401(k) plan and contributions
            • Long-term/Short-term Disability
            • Paid Parental Leave
            • Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. #LI-EV1 #CB #Ind123 We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Keywords: Cognizant Technology Solutions, Providence , Service Delivery Manager (Hybrid), Executive , Marlborough, Rhode Island