Director I Acct Mgmt - Beacon Health

Company: Anthem, Inc.
Location: Providence
Posted on: February 24, 2021

Job Description:

Welcome to the Anthem Careers site! We have been hard at work to improve our job search and application systems to better serve you. It is now easier to find and apply for relevant jobs as well as stay connected with Anthem. Here are a few of the updates you may notice:

• No more profiles! We no longer require you to create a log in and password to apply for a job and you won't be able to access previously created profiles, but don't worry - we still have your previous application(s) on file and you can still track your status by clicking on the "Track Your Job Application Status" button.
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• NEW! Didn't find a job that is right for you? Join a Talent Network to stay informed on news and job opportunities with the Anthem Team! It is important that you apply using an email address which is unique to you and not shared with a friend, relative, spouse, or significant other. Our recruiting system uses your email address as your unique identifier. If you apply with a shared email address, your application will overwrite any previous applicant record with the same email address. Additionally, please ensure that you use a valid email address, free from typos, as there are a variety of communications which may be sent to the email address with which you apply Your Talent. Our Vision. At--Beacon Health Options, a proud member of the Anthem, Inc. family of companies, it's a powerful combination. It's the foundation upon which we're creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will--drive the future of health care.-- For more than 30 years, Beacon Health Options has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 37 million people across all 50 states. At Beacon, our mission is to help people live their lives to the fullest potential. Beacon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care. Boston-based--Beacon Health Options--is a behavioral health management company. It covers all 50 states through more than 70 locations with 4,700 employees. Its services encompass all levels of specialty in mental health and addiction services. Beacon is a business within the--Diversified Business Group (DBG), which is a solutions-oriented business unit within Anthem. Director Account Mgmt - Beacon Health Options Location: The selected candidate must reside in MA or RI to service those accounts. Once we return to the office, this position will report to an office within MA or RI. We are seeking a dynamic individual to join our team in Boston or Woburn, MA or RI, responsible for directing account management, growth and retention activities for Beacon within an assigned book of business in the New England region, ensuring an exceptional end-to-end client experience.-- Primary duties may include, but are not limited to:--
  • Provides leadership and strategic direction to ensure the book of business meets profitability standards--
  • Develop annual and mid-range strategic plan targets for designated clients
  • Maintain oversight and accountability for full P&L of assigned accounts by coordinating with leads of regional finance, clinical, operations, and network teams to ensure profitable programmatic delivery and alignment between strategic and operational priorities
  • Develop strong relationships with key client personnel through open and transparent communications, proactive collaboration, and commitment to fulfilling the Beacon corporate mission of helping people live their lives to the fullest potential.
  • Develops strategies to achieve assigned retention and upsell goals by developing deep familiarity with all aspects of client contract including products, service levels, and client KPIs and leading the team on renewals and re-procurements, including developing win-themes, pricing, and contract negotiation
  • Provide input to product development teams to develop new products and deliver them to the market constituents.--
  • Collaborate with Functional Leads and matrix partners in support of meeting all performance guarantees and to build and maintain a robust account plan per client capturing short- and longer-term priorities, as well as a stakeholder mapping and engagement plan
  • Hires, trains, coaches, counsels, manages and evaluates the performance of direct reports.--
  • Develops and motivates staff to achieve goals.--
  • Maintain strong knowledge of public policy and local market behavioral health dynamics necessary to work with the regional leadership and advocacy efforts with key external stakeholders, including state and local government officials Qualifications
    • Requires a BA/BS; 8 years of experience in sales and/or account management, preferably including experience in strategy, operations, or clinical management, within a health plan or business that directly contracts/serves as a vendor to health plans or state/local government providing clinical or administrative services, or any combination of education and experience, which would provide an equivalent background.
    • Knowledge of behavioral health systems is strongly preferred.
    • Ability to travel 10% to client's office locations in MA and RI
    • Excellent written, oral, and presentation skills
    • Effective leadership and analytical skills
    • Strong relationship building skills with the ability to effectively present to large groups Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions. Please be advised that Anthem only accepts resumes from agencies that have a signed agreement with Anthem. Accordingly, Anthem is not obligated to pay referral fees to any agency that is not a party to an agreement with Anthem. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Anthem. EEO is the Law Please use the links below to review statements of protection from discrimination under Federal law for job applicants and employees. Anthem, Inc. is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you are an individual with a disability and require a reasonable accommodation to complete the application process, please email Human Resources at ability@icareerhelp.com for further assistance. *WARNING : Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies. Please be advised that Anthem will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission here by selecting the 'Rip-offs and Imposter Scams' option. Anthem requires a completed online application for consideration of employment for any position.

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