Field Based Community Health Worker - Southern Massachusetts or Rhode Island
Company: UnitedHealth Group
Location: Providence
Posted on: June 25, 2022
Job Description:
Energize your career with one of Healthcare's fastest growing
companies. You dream of a great career with a great company - where
you can make an impact and help people. We dream of giving you the
opportunity to do just this. And with the incredible growth of our
business, it's a dream that definitely can come true. Already one
of the world's leading Healthcare companies, UnitedHealth Group is
restlessly pursuing new ways to operate our service centers,
improve our service levels and help people lead healthier lives. We
live for the opportunity to make a difference and right now, we are
living it up.This opportunity is with one of our most exciting
business areas: Optum - a growing part of our family of companies
that make UnitedHealth Group a Fortune 10 leader. Optum helps
nearly 60 million Americans live their lives to the fullest by
educating them about their symptoms, conditions and treatments;
helping them to navigate the system, finance their healthcare needs
and stay on track with their health goals. No other business
touches so many lives in such a positive way. And we do it all with
every action focused on our shared values of Integrity, Compassion,
Relationships, Innovation & Performance.As a Field Based Community
Health Worker (CHW), you will act in a liaison role with Medicaid
members to ensure appropriate care is accessed as well as to
provide home and social assessments and member education. CHW's
work in a team-based structure and spend the majority of their time
in the community engaging directly with members. Interesting in
learning to work with medically complex patients who may be
experiencing significant addiction and/or behavioral health
conditions is important for this role.This position is full-time
(40 hours/week) Monday - Friday. Employees are required to have
flexibility to work any of our 8-hour shift schedules during our
normal business hours of 8:00am - 4:30pm EST Monday - Friday. It
may be necessary, given the business need, to work occasional
overtime. This position is a field-based position with a home-based
office. You will work from home when not in the field. Our office
is located at 1400 Computer Drive, Westborough, MA 3095.Primary
Responsibilities:
- Create a positive experience and relationship with the
member
- Help member set goals and develop a care plan to achieve those
goals
- Proactively engage the member to manage their own health and
healthcare
- Support the member to improve their wellbeing by staying out of
the hospital, and attend regular visits to their primary
physician
- As needed, help the member engage with mental health and
substance use treatment
- Support the member to ensure pick-up of their
prescriptions
- Provide member education on community resources and
benefits
- Conduct post discharge activities from hospital facility and
support connection to social services
- Support member to engage in work or volunteer activities, if
desired, and develop stronger social supports through deeper
connections with friends, family, and their community
- Partner with care team (community, providers, internal
staff)
- Knowledge and continued learning of community cultures and
values
- May conduct Health Risk Assessments (HRA) if neededYou'll be
rewarded and recognized for your performance in an environment that
will challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- High School Diploma/GED (or higher)
- Field based experience
- Knowledge of culture and values of community
- Reside Southern Massachusetts or Rhode Island
- Familiarity with the resources available in the community
- Must have resided within the local community for at least 2
years
- Ability to work Monday through Friday, 8 AM to 4:30 PM EST Time
Zone
- Ability to travel locally, up to 100 miles round trip and up to
80% of the time
- Access to reliable transportation that will enable you to
travel to client and/or patient sites within a designated area
- Ability to comply with UHG Telecommuting Policy and have a
designated workspace inside the home with access to high-speed
internet availability
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state, and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodation. Preferred
Qualifications:
- Bachelor's Degree (or higher) in a health-related field
- CHW Accreditation
- Experience working in Managed Care
- Previous care management experience
- Knowledge of Medicaid and/or Medicare population
- Knowledge and/or experience with behavioral health or substance
use disorders
- Licensed Practical Nurse (LPN), Certified Nursing
Assistant/Home Health Aide, Certified Medical AssistantUnitedHealth
Group requires all new hires and employees to report their COVID-19
vaccination status.Military & Veterans find your next mission: We
know your background and experience is different and we like that.
UnitedHealth Group values the skills, experience and dedication
that serving in the military demands. In fact, many of the values
defined in the service mirror what the UnitedHealth Group culture
holds true: Integrity, Compassion, Relationships, Innovation and
Performance. Whether you are looking to transition from active duty
to a civilian career, or are an experienced veteran or spouse, we
want to help guide your career journey. Learn more at
https://uhg.hr/transitioning-militaryLearn how Teresa, a Senior
Quality Analyst, works with military veterans and ensures they
receive the best benefits and experience possible.
https://uhg.hr/vetCareers with Optum. Here's the idea. We built an
entire organization around one giant objective; make the health
system work better for everyone. So when it comes to how we use the
world's large accumulation of health - related information, or
guide health and lifestyle choices or manage pharmacy benefits for
millions, our first goal is to leap beyond the status quo and
uncover new ways to serve. Optum, part of the UnitedHealth Group
family of businesses, brings together some of the greatest minds
and most advanced ideas on where health care has to go in order to
reach its fullest potential. For you, that means working on high
performance teams against sophisticated challenges that matter.
Optum, incredible ideas in one incredible company and a singular
opportunity to do your life's best work.SMDiversity creates a
healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity / Affirmative Action employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law.UnitedHealth Group is a drug
- free workplace. Candidates are required to pass a drug test
before beginning employment.Keywords: #RPO, #RED
Keywords: UnitedHealth Group, Providence , Field Based Community Health Worker - Southern Massachusetts or Rhode Island, Healthcare , Providence, Rhode Island
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