Protective Services Support Coordinator
Company: BRISTOL AGING AND WELLNESS INC
Location: Fall River
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Protective Services Support
Coordinator $31.44/hour Position Summary: This position is a
supportive role on the Protective Services Team responsible for
providing resources and assistance to older at-risk adults within
the Protective Services Department. This includes aiding the
Protective Services Workers with follow up calls, conducting
interviews with collateral contacts and assisting with home visits
for the ongoing cases as needed. This position is also responsible
for the daily administrative tasks for the department. Principal
Responsibilities: Call and/or meet with older adults to provide
resource information, assist in completing applications for
benefits, housing, and other services. Assist the PSWs with making
follow up calls to older adults, collaterals, and community
partners. Provide phone coverage for the Protective Services Team
on a rotating basis. Assist with mailing, printing, and faxing of
highly confidential information as well as other daily
administrative tasks. Accompany PSWs on visits as needed and/or
complete visits for the ongoing cases. Attend Protective Services
Team meetings Participate in trainings and webinars Documents phone
calls, in person contacts, and all activity in accordance with AGE
and agency requirements. Qualifications: Education and Experience:
Bachelor's degree in human services or a related discipline.
Experience with case management and/or crisis intervention services
preferred. Special Skills/Knowledge: Excellent oral and written
communication skills; with the ability to work collaboratively
across departments. Excellent customer service skills Ability to
effectively relate to a wide variety of personalities. Ability to
multi-task and work in a fast-paced, high volume work environment.
Strong organizational and time management skills Intermediate
computer skills-proficient with typing, experience with Microsoft
Word and Excel. Ability to operate office equipment, including fax,
copier, and printer. Knowledge of community resources. Ability to
work under pressure, with multiple interruptions and meet
deadlines. Valid driver’s license and reliable transportation
required. This job description is intended to be general, will
evolve over time, and is subject to periodic updating. This job
description does not constitute a written or implied contract of
employment. EOE/M/F/D/V
Keywords: BRISTOL AGING AND WELLNESS INC, Providence , Protective Services Support Coordinator, Healthcare , Fall River, Rhode Island
