Food & Beverage Manager in Training - The Graduate Providence
Company: Graduate Providence
Location: Providence
Posted on: May 22, 2023
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Job Description:
Highgate Hotels
Highgate is a leading real estate investment and hospitality
management company widely recognized as an innovator in the
industry. Highgate is the dominant player in major U.S. gateway
cities including New York, Boston, Miami, San Francisco and
Honolulu, with a growing Caribbean and Latin America footprint. The
hospitality forward company provides expert guidance through all
stages of the property cycle, from planning and development through
recapitalization or disposition. Highgate has a proven record of
developing its diverse portfolio of bespoke lifestyle hotel brands,
legacy brands, and independent hotels and resorts with contemporary
programming and digital acumen. The company utilizes
industry-leading revenue management tools that efficiently identify
and predict evolving market dynamics to drive outperformance and
maximize asset value. With an executive team consisting of some of
the most experienced hotel management leaders, the company is a
trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in New York, Chicago, Dallas,
London, Miami, and Seattle. www.highgate.com .
Location
Located in the heart of downtown Providence, Rhode Island, the
294-room Graduate Providence is a landmark hotel with an
illustrious past. Designed by the celebrated firm Warren and
Wetmore, the architects behind New York City's Grand Central
Station, the hotel debuted to widespread acclaim in 1922 and
quickly became the tourist and social center of Providence. Today,
deeply woven within the city's fabric and culture and beloved by
generations of guests, the Graduate Providence is an authentic
Providence tradition. The Graduate Providence is a member of the
Historic Hotels of America.
Overview
The Food & Beverage Manager-In-Training will receive exposure
to/and provide support in all aspects of the food and beverage
catering operation including banquets, kitchen, conference
services, clerical, administrative, sales and marketing,
purchasing, and other duties to assist in the smooth operation of
Food & Beverage over a 6-month rotational internship development
program. He/she is also responsible for providing attentive,
courteous and efficient service to all guests.
Responsibilities
- Provide floor coverage for catering events and support the front
and back of house banquets, culinary, and stewarding team as
needed.
- Work with the F&B management team and keep them informed of
any F&B issues as they arise.
- Attend BEO (Banquet Event Order) meetings to assist in planning
and execution of banquet operations.
- Provide clerical support such as editing, printing and
distributing menus and other materials, data entry and compiling
reports from our POS system.
- Provide operational support such as inventory, purchasing, and
detailing.
- Confirm banquet set-ups are completed in accordance with BEO.
- Act as a host, utilizing our guest reservation system and warmly
engaging with our guests to enhance the arrival, dining and
departure experience.
- Review menu/service with catering managers and Executive
Chef.
- Receive telephone and email messages and respond accordingly.
- Respond to guest complaints in a timely manner.
- Manage all incoming catering inquiries and distribute
accordingly.
- Maintain and stay abreast of the latest computer
programs/innovations (as applicable).
- Assist with catering event resumes and distribution
- Manage BEO distribution and event guarantees
- Maintain up to date details on banquet functions and communicate
changes accordingly.
- Filing of all pertinent correspondence in a timely manner.
- Handle correspondence pertaining to department.
- Maintain adequate inventory of office supplies.
- Type and distribute meeting minutes.
- Maintain trace file as needed.
- Inspect banquet and service areas for safety, sanitation,
cleanliness, and maintenance on a regular basis.
- Prepare Banquet Event Orders (BEOS), Group Resumes, and Reader
Boards as needed
- Greet guests/clients/employees when necessary.
- Attend meetings/training as required by management.
Keywords: Graduate Providence, Providence , Food & Beverage Manager in Training - The Graduate Providence, Hospitality & Tourism , Providence, Rhode Island
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