ProvidenceRecruiter Since 2001
the smart solution for Providence jobs

Help Desk Administrator

Location: Providence
Posted on: January 15, 2021

Job Description:

Helpdesk Administrator



Location: Providence, RI



Contract Duration: 6+ months



Responsibilities



Candidates will provide support for system service issues.


3+ years of technical experience, call center experience, clinical applications, equipment and/or procedural issues is preferred.


Primary contact for all critical incidents reported to the service desk and follows all processes defined for major incident mgt.


Researches, recreates and resolves problems that could not be resolved by level one support w/ customers, internal depts. and escalation groups.


Determines when to escalate to resolve outstanding issues, and determines best practices for problem resolution and partners w/ documentation specialist to ensure checklists are up-to-date.


Analyzes calls to identify trends and leads the resolution of high priority issues.



To Apply:


Please send your resume to mmarshall@jvtadvisors.com



Founded in 1997, JVT Advisors (www.jvtadvisors.com) has over 250 years of combined Technical and HR Recruiting experience.


We are top results oriented, highly respected and experienced professionals who pride ourselves in elevating the careers of talented people.


We are dedicated to matching the right candidates to the right companies.

Keywords: , Providence , Help Desk Administrator, IT / Software / Systems , Providence, Rhode Island

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


iOS Developer
Description: I am currently recruiting a Principal IOS Engineer for an established well known brand. They are a Global brand
Company: Talent
Location: Boston
Posted on: 01/16/2021

Database Administrator
Description: DBA - Boston, MA - 70K - 120KOur client, an investment firm here in Boston, is seeking a skilled Database Administrator. You will be working hands on
Company: Huxley Associates
Location: Boston
Posted on: 01/16/2021

.NET Developer
Description: Location: Marlborough, MA Description: Our client is currently seeking a .NET Developer n n Design, develop and test program functionality for new and existing application or programmed solutions assigned (more...)
Company: The Judge Group
Location: Marlborough
Posted on: 01/16/2021


Workforce SQL Data Analyst
Description: Are you a Workforce SQL Data Analyst searching for a new opportunity A healthcare company is looking for a Workforce SQL Data Analyst to be responsible for creating dashboards, writing SQL queries and (more...)
Company: WinterWyman
Location: Boston
Posted on: 01/16/2021

Senior Software Engineer
Description: This client is a successful Health Care company.--They seek a Senior-level Software Engineer / Developer
Company: Longford & Company, In
Location: Boston
Posted on: 01/16/2021

Software Engineer
Description: n n RESPONSIBILITIES: n nKforce's client, a well-established, growing and innovative technology firm in Tewksbury, MA that is seeking a Software Engineer with strong
Company: Kforce Technology
Location: Tewksbury
Posted on: 01/16/2021

Full Stack Java Developer
Description: ul li Create RESTful web services using Java, Spring and Spring Boot with Microservices architecture/best patterns. li Collaborate with UI Designer to prototype the user experience during the design (more...)
Company: KRG Technologies Inc.
Location: Boston
Posted on: 01/16/2021

Principal Software Engineer
Description: At Fidelity, we are committed to safeguarding the health and well-being of our associates, clients, and candidates. We are actively monitoring the situation related to COVID-19 and are continuing to hire (more...)
Company: Fidelity Investments Inc.
Location: Boston
Posted on: 01/16/2021

Software Quality Assurance Manager (990)
Description: Casa Systems, Inc. Nasdaq: CASA is 5G, delivering physical, virtual and cloud-native 5G infrastructure and customer premise networking for high-speed data and multi-service communications networks. (more...)
Company: Casa Systems
Location: Andover
Posted on: 01/16/2021

Laser Operator/Programmer
Description: Position Description Laser Operator/Programmer : Responsible for set-up, operation and troubleshooting of laser cutting machine to produce products meeting customer quality requirements. Operate and process (more...)
Company: FAM Waterjet, Inc.
Location: Everett
Posted on: 01/16/2021

Log In or Create An Account

Get the latest Rhode Island jobs by following @recnetRI on Twitter!

Providence RSS job feeds