We’re developing the next generation of leaders
The banking industry has fundamentally evolved. The way we
interact with customers has changed from in-person to predominantly
digital over the last decade. Our business services division and
technology team is rapidly responding to this evolution by
digitizing our business and driving amazing experiences for our
Our Business Services Development Program helps cybersecurity
enthusiasts develop a transferrable skillset for a meaningful
career in information security. Through significant assignments,
comprehensive training and exposure to dynamic leaders, you’ll
develop into a well-rounded professional while helping us build the
bank of the future. In addition, you will experience an environment
that fosters equality - where all colleagues and customers can feel
valued, respected and heard. After all, diversity and inclusion is
an essential element of our success here at Citizens.
NOTE: THIS FULL-TIME PROGRAM BEGINS IN EARLY JUNE 2021
Experience during the program
In this year-long program you will develop the skills and
knowledge necessary to support and protect critical IT related
systems in a complex enterprise environment. You’ll begin by
completing 2-weeks of onboarding and training which includes team
building and social activities as well as overviews of the
different areas of business services. During this time
you will also have the opportunity to network with past Business
Services Development Program alums who can serve as mentors to help
guide you through the duration of the program.
Then, you’ll continue to gain relevant experience by completing
4-month rotations in three of the following businesses: Security
Engineering, Identity Access Management (IAM), Cyber Defense, and
Security Operations Center (SOC). During your business rotations,
you could be working on:
Optmizing existing security capabilities and the design /
service delivery of next generation security technologies.
Assist in the design and maintenance of enterprise security
standards, design patterns, and capability roadmaps to ensure and
demonstrate currency and sustainability of Citizens Bank enterprise
security architecture. Converge digital modernization efforts
through APIs and IAM technologies to create uniform
authentication experiences for our customers.
Instrumentation and application of coarse and fine grained user
access controls to ensure colleagues only have access to the
data they are approved and required to have access to.
Support proactive security monitoring of critical, flagship
banking and money movement applications.
Assist the Cyber Defense team in establishing a security data
repository that ingests all security telemetry and builds an
analytical solution for real-time situational awareness.
As an Associate in this program, you’ll also have the
opportunity to participate concurrently in Early Career Development
Programming (ECDP) – a robust, 4-month program designed to give our
new colleagues a strong foundation of Citizens Bank. Through the
ECDP, you’ll experience
2-day Orientation in downtown Boston with all bank-wide
development program colleagues
Professional development workshops (such as Agile Methodologies
and Communicating with Impact)
Customer and client site visits
Networking opportunities with senior leadership
Dedicated community service activities
Strategic Challenge where you’ll work in small teams to solve
for an organizational problem and present your recommendations to a
panel of executives
Life after the program
Upon successful completion of the Program, graduates will be
placed on a cybersecurity focused team where you will continue to
Further, you’ll continue to have access to a growing community
of Citizens development program alums that will prove invaluable
throughout your career journey! You may also have the
opportunity to partner closely with the Program Management team on
recruiting related activities as well as future program planning
Who we’re looking for
We’re looking for self-starters, team players,
and strategic thinkers.
To be successful in this program, you’ll need to
display strong skills and characteristics including: analytical
thinking, communication, data analysis, attention to detail,
interpersonal, leadership, learning agility, project management,
building, strategic mindset, and time management.
What you’ll need to apply
pursuing a Bachelor’s degree in Cybersecurity, Information
MIS, CIS or other related discipline with coursework in
graduation date of May 2021
GPA of 3.00 required
or other relevant corporate exposure is preferred
note that U.S. Immigration sponsorship or work visa is not
available for this
position and candidates must have permanent authorization to
work in the U.S.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around
helping our customers and giving back to our local communities.
When you join our team, you are part of a supportive and
collaborative workforce, with access to training and tools to
accelerate your potential and maximize your career growth.
Equal Employment Opportunity
It is the policy of Citizens to provide equal employment and
advancement opportunities to all colleagues and applicants for
employment without regard to race, color, ethnicity, religion,
gender, pregnancy/childbirth, colleague or a dependent’s
reproductive health decision making, age, national origin, sexual
orientation, gender identity or expression, disability or perceived
disability, genetic information, genetic characteristic,
citizenship, veteran or military status, marital or domestic
partner status, family status/parenthood, victim of domestic
violence, or any other category protected by federal, state and/or
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of
its respective subsidiaries.