ProvidenceRecruiter Since 2001
the smart solution for Providence jobs

Lead Customer Service Advisor

Company: Jiffy Lube
Location: Franklin
Posted on: February 22, 2021

Job Description:

$500 SIGN ON BONUS! Apply today for details! The Lead CSA is responsible for creating a Wow! Guest experience. From the time the vehicle drives on the property, to when the keys are safely handed back, this position is responsible for ensuring tailored service recommendations, quality product installation and communication of any special circumstances that impact the overall satisfaction. This leadership role is also a critical link to our Guest First strategy, building sales and gross profit within the store location by using proven methods that exceed the guest's and Jiffy Lube business needs and that realize Heartland/Jiffy Lube's vision and strategy for guest care. The CSA has the authority to coach, challenge and provide direction where guest satisfaction is concerned. Qualifications: * Provides and ensures excellent, professional "Guest First" care for all automotive services available * Provides and ensures a positive consultative approach during the check-in process * Ensures we accurately capture the guest's product needs and provides updates throughout the entire process to create a WOW experience * Responsible for ensuring all in the CSA role understand the range of products and services available and offers the guest options tailored specifically to meet their preventative automotive needs * Must be a team player that encourages collaboration; shares wins and feedback, creates a feeling of belonging to the guest as well as teammates. * Responsible for ensuring CSA roles maintain or exceed sales mix target while simultaneously achieving high guest satisfaction by building relationships and trust * Provides sales and guest service leadership during store meetings and team huddles * Gives impartial advice to ensure guests are aware of manufacturer-recommended service needs are met * Will have responsible for opening/closing the store * Deliver quality service at all times * Carry out other duties and projects necessary for the position * Have a valid driver's license and be able to drive vehicles Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Jiffy Lube, Providence , Lead Customer Service Advisor, Other , Franklin, Rhode Island

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Get New Contractor Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Concord
Posted on: 02/25/2021

UX/UI Senior Designer
Description: Creative, Self-Motivated, Conceptual these are some of the qualities we are looking for in our newest member of our growing E-commerce team Jordan's Furniture's eCommerce team has an opening for a UX/UI (more...)
Company: Jordan's Furniture
Location: Taunton
Posted on: 02/25/2021

Shopper - Flexible schedule, up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Concord
Posted on: 02/25/2021


Sr. Representative, Fraud
Description: Sr. Representative, Fraud---2100744-Description-As a member of Santander's retail banking division you'll help serve Santander's retail and small business customers as part of one of the top banks in (more...)
Company: Santander Holdings USA Inc
Location: East Providence
Posted on: 02/25/2021

Get New Roofing Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Salem
Posted on: 02/25/2021

CNC Systems Administration
Description: POSITION SUMMARY: Responsible for the maintenance, support and deployment of the Enterprise One global infrastructure and its operations. This position will provide Enterprise One configuration, security (more...)
Company: Princess House
Location: Taunton
Posted on: 02/25/2021

High Demand For Quality Window Pros - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Salem
Posted on: 02/25/2021

Sheet Metal Apprentice
Description: We are growing and looking to bring on a couple new Sheet Metal Apprentice. This is your chance to be part of a growing team and be rewarded
Company: SS Service Corp
Location: Taunton
Posted on: 02/25/2021

MULTI-LINE ADJUSTER - NEW HAMPSHIRE
Description: A dynamic organization supplying quality claims outsource solutions to insurance carriers, countrywide is seeking multi-line adjusters in your area. There are many competing vendors in our marketplace, (more...)
Company: Provencher & Company, LLC
Location: Concord
Posted on: 02/25/2021

Shipt Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Concord
Posted on: 02/25/2021

Log In or Create An Account

Get the latest Rhode Island jobs by following @recnetRI on Twitter!

Providence RSS job feeds