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Communication Control Officer

Company: Brown University
Location: Providence
Posted on: February 22, 2021

Job Description:

Job Description:The Communication Control Officer is responsible for performing specialized work in receiving,--routing and dispatching requests for services which come through the Communication Center;--for maintaining as accurate status of all field units; for monitoring various radio frequencies; for--maintaining and reacting to alarm systems; for maintaining specified logs; for initiating--Communication Receipts and for performing routine clerical tasks. They shall be required to--perform miscellaneous tasks as assigned.

  • Must be able to operate the base station radio system in accordance with proper radio procedure and FCC regulations. The Dispatcher will receive information from and dispatch assignments to various field units concerning reported incidents of a criminal nature and/or requests for services.
  • Must initiate CAD system input to handle all information coming into the Communication
  • Center as a means for informing different sections/departments of a need for repair or follow-up, as well as keeping Department supervisors informed of all pertinent information.
  • Must maintain a complete and accurate Radio Log for the tour of duty by means of data entry into the computerized CAD system.
  • Must monitor and receive by radio, telephone, security and fire alarms, etc.; information relative to the public safety status of the University and surrounding community.
  • Must be able to determine the significance of the communication and according to established policies and procedures, with considerable latitude for judgment, initiate action and communicate information to field officers and other appropriate officials and agencies prioritizing in the event of increased activity.
  • Must maintain and prepare all logs and files as indicated, provide information to members and guests of the University; must maintain a professional demeanor at all times.
  • Must control keys of various organizations per written procedures and maintain the integrity of the key cabinet working with the University Lock Shop.
  • Monitor Providence Police and Fire Department radio frequencies and rebroadcast relevant information to patrol officers.
  • Must have the willingness and ability to support a diverse and inclusive environmentQualifications
    • Must have a voice compatible in tone and diction with the radio and telephone systems and be able to communicate effectively and coherently over law enforcement radio channels while initiating and responding to radio communications.
    • Must be capable of prioritizing tasks and handling a multiphasic position.
    • Must have strong verbal communications skills and be able to effectively communicate with people, including juveniles, by giving information and directions.
    • Must have strong typing/computer skills.
    • Must be able to prepare reports, including sketches, using appropriate grammar, symbols and mathematical computations.
    • Must be at least 18 years of age and have a high school diploma/GED.
    • Must pass a physical examination administered by the University.
    • Must not have any felony or serious misdemeanor convictions.
    • Must pass a criminal background investigation.
    • Must successfully pass this Department's Communication Control Officer training program.
    • Must successfully complete a 12-month probationary period (6 months if promoted to position). An employee transferred or promoted from a part-time to a full-time position, or an employee transferred or promoted during the first twelve months of employment with the Department, shall serve a twelve (12) month probation in the new position.
    • Must successfully pass--an--assessment--of skills needed to perform dispatching--skills, both listening and written assessment. Application deadline March 10, 2021All offers of employment are contingent upon consent to criminal background screening and education verification with results satisfactory to Brown.Recruiting Start Date:2021-02-01-08:00Job Posting Title:Communication Control OfficerDepartment:Public Safety Office of the ChiefGrade:Department of Public SafetyWorker Type:EmployeeWorker Sub-Type:RegularTime Type:Full timeScheduled Weekly Hours:40Submission Guidelines:Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.Still Have Questions?If you have any questions you may contact employment@brown.edu .EEO Statement:Brown University is an E-Verify Employer.Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. Posted 6 Days Ago Full time REQ169333 About Us Welcome! Founded in 1764, Brown is a leading institution for education, discovery, and global intellectual progress as well as one of the largest employers in Rhode Island. Working at Brown brings more than just a paycheck and generous benefits; it offers an opportunity to contribute to a greater good. Join us in supporting the pursuit of knowledge and individual growth that defines higher education and enriches our community. Additional Information: Information about our salary ranges can be found-- here . Attachments: A resume is required as part of your job application. Please also include a cover letter and any other related documents as noted in the job description.

Keywords: Brown University, Providence , Communication Control Officer, Other , Providence, Rhode Island

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