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University Call Center Flex Team - Part Time

Company: Amica Insurance
Location: Lincoln
Posted on: January 13, 2022

Job Description:

University Call Center Flex Team - Part Time Service Center Operations - East - Service20 Blackstone Valley Way Lincoln, RI 02865Want to join a company where doing good is what we do?The feeling is mutual. Flexible, part-time, customer service positions available with potential for future summer internship opportunities! Our office in Lincoln, RI, is seeking driven individuals seeking to learn more about exceptional customer service in a fast-paced service center environment. The University Flex Team will handle incoming calls from Amica's customers to handle billing-related matters such as processing payments, updating payment profile information and explaining billing processes. No call center or insurance experience required. Customer service experience is preferred.-- - Responsibilities Attend two week initial skills training Become proficient in Billing offerings and systems Handle incoming calls to address questions and requests from customers in a professional manner Recommend appropriate solutions, procedures, and actions for customers Problem-solve and use time effectively to multitask Qualifications Currently enrolled in a four year college undergraduate program Excellent written and verbal communication skills Proficient use of Microsoft Word and Outlook About AmicaAmica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support. Providence Business News 2021 Best Places to Work Award Winner We believe it's important to give back to the communities we call home, fostering growth and stability across the country through grants and sponsorships. Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act. IND15 *cb*

Keywords: Amica Insurance, Providence , University Call Center Flex Team - Part Time, Other , Lincoln, Rhode Island

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