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Senior Network Operations Specialist

Company: Amica Insurance
Location: Lincoln
Posted on: January 15, 2022

Job Description:

Senior Network Operations Specialist (Corporate Information Systems Department) 25 Amica Way, Lincoln, RI 02865 Want to turn your IT expertise into customer solutions?The feeling is mutual. Our Lincoln, RI office is seeking a Senior Network Operations Specialist to evaluate, design, implement, monitor and support enterprise network infrastructure. This position is eligible for two remote work days a week. Responsibilities: Design,-- -implement, upgrade and maintain the enterprise network-- -infrastructure to support business requirements.-- - This includes capacity planning analysis to project future requirements.-- - Utilize hardware and software tools to monitor and control the performance, reliability, security-- -and availability of enterprise network-- - This includes the identification, diagnosis and resolution of system anomalies,-- -throughput and availability issues-- - Develop, implement and test recovery procedures for critical network-- - Collaborate-- -with vendors to implement technical solutions and diagnose network-- -issues and performance.-- - Work-- -with appropriate-- -service teams-- -to identify and evaluate the impact of business and technology projects on network-- - Give effective mentoring and guidance to other-- -CIS team members-- -and assists-- -in developing standards for network-- -service functions.-- - Provide coverage and support of the network environment and acts as technical resource to support the Help Desk, CIS staff, and other corporate entities.-- - Conduct research and attends training and/or industry seminars to stay abreast of current and emerging technologies.-- - Provide coverage and support of the network environment and acts as technical resource to support-- -other employees.-- - Participate in 24x7 on call rotation.-- - -- -Qualifications: Bachelor's degree and-- -at least 5-- -years of experience-- -or, an equivalent combination of education and experience sufficient to successfully perform the essential functions of the-- -position.-- - -- -Strong knowledge of enterprise level routing and switching. Deep experience with routing protocols, subnet/VLAN design, spanning tree design/troubleshooting,-- -and-- -layer 2/3 high availability required.-- -Experience-- -with-- -SDWAN and VOIP-- -preferred.-- - Competent to work at-- -a high-- -technical level in multiple capacities in the Network-- -Operations-- -Section.-- - Ability to effectively break down, prioritize and manage multiple competing tasks independently.-- - Ability to identify challenges and risks-- -to network security, availability and performance.-- - Ability to communicate effectively within CIS-- -and-- -with business units about planned work, completed work and next steps.-- - Knowledge of-- -cloud-based-- -enterprise networking (AWS preferred)-- -with an emphasis on hybrid cloud-- -operation.-- - Familiarity-- -with-- -automation-- -tools-- -preferred.-- - Perks and Benefits: Paid vacation, holidays and sick days Generous leave programs, including paid parental bonding leave Medical, dental, vision coverage, short- and long-term disability, and life insurance Generous retirement benefits Opportunities for advancement in a successful and growing company About Amica Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support. Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act. IND15 *cb*

Keywords: Amica Insurance, Providence , Senior Network Operations Specialist, Other , Lincoln, Rhode Island

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