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System Administration Specialist

Company: Amica Mutual Insurance Company
Location: Lincoln
Posted on: January 16, 2022

Job Description:

System Administration Specialist (Corporate Information Systems Department)
25 Amica Way
Lincoln, RI 02865Want to turn your IT expertise into customer solutions?
The feeling is mutual.Our Lincoln, RI office is seeking a System Administration Specialist who will implement, configure, monitor and support operating system software, hardware and vendor software on all platforms.This position will be eligible for two remote work days per week.Responsibilities:

  • Implement, configure, upgrade and maintain Software Products infrastructure, hardware and software, and associated vendor software on all platforms to support business requirements at an optimum level. This includes capacity planning analysis to project future requirements.
  • Utilize hardware and software tools to monitor and control the performance, reliability and availability of System Administration resources. This includes the identification, diagnosis and resolution of operating system anomalies.
  • Develop, implement and test backup and recovery procedures for critical System Administration resources.
  • Work alongside vendors to implement technical solutions and diagnose system malfunctions/disruptions.
  • Perform risk and impact analysis to the Software Products technology stack as a result of projects or changes.
  • Assist in developing standards and documentation for systems and administration functions.
  • Apply an engineering mindset to solve complex system and technical problems.
  • Provide coverage and support of the operating system environment and act as technical point of contact to support staff, development teams, and business partners.
  • Conduct research and attends training and/or industry seminars to stay abreast of current and emerging technologies and apply learnings to improve the technology environment.Qualifications:
    • Bachelors degree and a minimum of 7 years' experience or, an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
    • Must have experience with the deployment, configuration, integration, and administration of systems in a hybrid cloud environment.
    • Must possess excellent troubleshooting and problem resolution skills.
    • Must have the ability to work independently and as part of a Kanban team.
    • Ability to develop, support, and modify scripts using PowerShell, JavaScript, and/or Python.
    • Ability to effectively break down, prioritize and manage multiple competing tasks independently.
    • Ability to identify challenges and risks to the completion of work.
    • Ability to communicate effectively at the team, area, and department levels.
    • Experience with the administration and support of BMC Control products, BMC Remedy, IBM MQ, or Data Insight a plus.
    • Must possess a commitment to continuous learning.Perks and Benefits:
      • Paid vacation, holidays and sick days
      • Generous leave programs, including paid parental bonding leave
      • Medical, dental, vision coverage, short- and long-term disability, and life insurance
      • Generous retirement benefits
      • Opportunities for advancement in a successful and growing companyAbout AmicaAmica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation ActIND15
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Keywords: Amica Mutual Insurance Company, Providence , System Administration Specialist, Other , Lincoln, Rhode Island

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