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Principal UX Designer

Company: American Express
Location: Providence
Posted on: June 21, 2022

Job Description:

**Description****Description**You Lead the Way. We've Got Your Back.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.In building leading edge real-time processing platforms, you will be transforming our iconic, global brand. As a part of our technology team, you will collaborate to bring ground-breaking and diverse ideas to life that power the digital systems, services, products, and platforms upon which millions of customers around the world depend. If you love to build real-time solutions that empower customers and use the latest technologies, we'll support you with an open environment and learning culture to grow your career.**Focus:**We are looking for a Principal UX designer for our Enterprise Real-Time Processing team. The ideal candidate has experience in the integration of end user research into product design and delivery. In addition, an expertise in facilitating usability testing and fostering relationships with the users is needed to drive success. This role works closely with Business, Technology, and Infrastructure partners to address user challenges and drive Data Democratization in the Big Data ecosystem.The ideal candidate is an excellent communicator, facilitator of feedback conversations, and passionate about enabling the best user experience. They understand capabilities and platforms within the Real-Time Processing, Big Data, and Cloud landscape. They are a problem solver, innovator, they thrive in a fast-paced environment, enjoy collaborating and building consensus, and being a customer champion to lead the organization to deliver successful Data Democratization products with the best designs in mind.**Organizational Context:**A member of a product engineering team reporting to an Engineering Director.**How will you make an impact in this role?**+ Plan and conduct user research and competitor analysis+ Interpret data and qualitative feedback+ Create user stories, personas, and storyboards+ Determine information architecture and create sitemaps+ Create prototypes and wireframes+ Conduct usability testing+ Below Skills and Requirements are required:+ Adaptability+ Communication, collaboration, and teamwork+ Problem-solving+ Design thinking+ A user-centric mindset+ Attention to detail+ Creative and analytical approach+ Understanding of interaction design principles+ Knowledge of industry tools such as Sketch, InVision, Adobe InDesign, Illustrator, Zeplin and OmniGraffle+ Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experienceAs part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.**Qualifications****Minimum Qualifications:****Education & Experience:**Bachelor's or Master's degree in computer science, information systems, business administration or related field, or equivalent work experience+ Understanding of UI/ UX principles+ Familiarity with tools like Invision, Zeplin, Figma etc.+ Should be proficient with graphics editor tool+ Familiarity with Microsoft suite of products+ Knowledge of Big Data, Cloud Platform and Scaled agile framework is a plus+ Experience with team management is a plus**High Performance Behaviors:**+ Recognizes opportunities to adopt innovative technologies to enable business capabilities+ Keeps up to date on current research and technology in the industry+ Recognizes the importance of collaboration to achieve objectives+ Clearly communicates ideas and concepts to others+ Finds opportunities within projects and acts on own initiative without being prompted, including making appropriate decisions+ Drives creative changes & continuous improvements+ Mentors and guides team members to success within the team+ Excellent written and verbal communication skills in the English languageWe back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.**Job:** Technology**Primary Location:** United States**Schedule** Full-time**Req ID:** 22013914

Keywords: American Express, Providence , Principal UX Designer, Other , Providence, Rhode Island

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