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Employee Relations Specialist

Company: Point32Health
Location: Smithfield
Posted on: June 24, 2022

Job Description:

Reporting to the Director, Employee Relations, the Employee Relations Specialist is responsible for managing non-complex workplace investigations, providing advice and counsel on workplace matters, facilitatingtraining and providing subject matter expertise on Point32Health policies. Additionally, ER Specialists conduct intake conversations, provide advice on Performance Improvement Plans, Corrective Action and options for resolving workplace concerns. This role works closely with the in-house legal team, Human Resources Business Partners and with the wider Human Resources community and clients to deliver a fair, consistent ER service, both minimizing risk to the business and aligning work to meet business needsDUTIES/RESPONSIBILITIES what you will be doing:

  • Work with assigned HR Business Partners to resolve complex workplace matters including but not limited to conducting investigations in response to formal complaints, including interviewing appropriate parties, reviewing and gathering related documentation/data, drafting of summary reports and presentation of recommendations for effective resolution.
  • Provide expertise and consultation to the business in addressing employee behavior and performance concerns, including assisting on the development and delivery of appropriate feedback or corrective action that aligns with company values and processes.
  • Develop strong relationships and act as a liaison between HR, Legal, and the business areas on employee relations issues.
  • Manage employee off-boarding process, including conducting exit interviews, logistical arrangements for final paychecks, deactivation of network access.
    • In collaboration with HR Business Partners and other HR colleagues, provide effective guidance, advice and referrals on human resources policies and procedures and laws and regulations in order to ensure compliance with HPHC policies and with state and federal employment laws, such as FLSA, PFML, ADA, FMLA, and EEO/Affirmative Action.
    • Participate in the review, maintenance, and communication of HR policies and procedures in compliance with state and federal law.
    • Provide rigorous data analysis and reporting solutions based on business needs, highlighting key trends in employee relations to actively drive proactive solutions to minimize reactive work and to improve levels of employee engagement.
    • Partner with Organizational Development team to design and facilitate Manager Training based on data analysis
    • Other duties and projects as assigned. QUALIFICATIONS what you need to perform the jobEDUCATION, CERTIFICATION AND LICENSURE:
      • Bachelor's degree in human resources, business, or a related field or equivalent experience.EXPERIENCE:
        • 3-5 years of recent human resources experience in an employee relations consulting role with exposure to employment and labor law, preferably in a large, complex organization.SKILL REQUIREMENTS:
          • Exemplary judgment with a successful track record of managing complicated employee relations issues
          • Strong written and verbal communications skills. Must have the ability to deliver clear and succinct messages.
          • Resilient, collaborative, flexible, innovative.
          • Excellent communication, analytical and problem-solving skills.
          • Strong attention to detail.
            • Highly collaborative with business partners and department coworkers.
            • Attention to detail and strong organizational skills.
            • Ability to work with sensitive information and maintain confidentiality. WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS (include special requirements, e.g., lifting, travel):
              • Must be able to work under normal office conditions and work from home as required.
              • Work may requiresimultaneous use of a telephone/headset and PC/keyboard andsitting for extended durations.
              • May be required to work additional hours beyond standard work schedule.DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.What we build together changes our customer's health for the better. We are looking for talented and innovative people to join our team. Come join us!Please note: As of January 18, 2022, all employees including remote employees must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.About Point32HealthThe combination of Tufts Health Plan and Harvard Pilgrim Health Care represents the coming together of two of New Englands most iconic nonprofit health care companies. Representing nearly 90 years of combined service to our members and the community, together we are building upon our diverse legacies and innovative collaboration by making it our purpose to guide and empower healthier lives for our members no matter their age, health, race, identity, or income.Thats why weve named our new corporate entity Point32Health. The Point32Health name is inspired by the 32 points on a compass. It speaks to the critical role we play in guiding and empowering the people we serve to achieve healthier lives.Point32Health is our corporate name. Harvard Pilgrim Health Care, Tufts Health Plan and our other brands will continue to show up as they do todaytrusted, high-quality health plans for people across the country.As Point32Health, we strive to be a different kind of nonprofit health and well-being company, with a broad range of health plans, and innovative tools that make navigating health and well-being easier, guiding our members at every step of their health care journey to better health outcomes. We are committed to providing high-quality and affordable health care, improving the health and wellness of our members, and creating healthier communities across the country.This job has been posted by TalentBoost on behalf of Point32Health. TalentBoost is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of TalentBoost not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.Req ID:#TalentBoostPoint32Health

Keywords: Point32Health, Providence , Employee Relations Specialist, Other , Smithfield, Rhode Island

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