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Principal UX Content Strategist

Company: Fidelity Investments
Location: Smithfield
Posted on: August 4, 2022

Job Description:

Job Description:The RoleAre you an agile, digital-first content strategist who's passionate about providing outstanding mobile app experiences for customers? If yes, Fidelity Investments currently has an opening for youAs a member of the Content team, you'll be creating mobile content for novice investors to support an innovative new app. You'll use your content design experience - coupled with the latest insights from user research, analytics, and behavioral science - to develop and execute rapid experiments to engage, encourage, and influence them to start investingThe Expertise and Skills You Bring Bachelor's DegreeProven experience in digital content design, UX writing, and content strategy with high attention-to-detail and the ability to balance multiple workstreams at onceContent strategy and creation for mobile experiences, a plusFamiliarity with use of different media types strategically within a customer experienceOrganized self-starter who can deal with ambiguity while prioritizing and determining how to move work forward, not only for yourself but for the entire teamProven track record of defining, socializing, testing, iterating on, and delivering best-in-class digital experiencesExperience with Agile principles, a plusA specialist at understanding the audience who can convey the voice of novice investors and to help them understand and relate to financial topicsAble to read sophisticated ideas and can instantly find ways to make them simplerComfortable presenting to senior leaders, advocating for your content decisions, and negotiating edits with diplomacy and an open mindDevelop and evolve ideas via ongoing dialogue with partners and senior leaders that brings together client needs, emerging technology, financial trends, and Fidelity's enterprise goalsInfluence a test, learn, and optimize approach to content where you'll make data-informed decisions on the topics, tone, language, and deliveryThrives in a fast-paced, client-centric environment that depends on strong collaborationProficient in crafting content that follows brand standardsCurious about industry trends and what competitors are doing to provide well-informed recommendationsAbility to learn from failure, engage in an iterative process, and understand that success comes sooner through trial and errorFun, smart, creative, flexible, and love working as part of a teamWilling to jump into different roles as the job requires and have an eye to the future of digital content designThe TeamAs part of the Content Team, you'll be a key player in developing how and what we communicate to our novice investors. Our team is responsible for the creation and optimization of content and digital experiences. Our goal is to help customers make informed financial decisions and build confidence while doing so. We work with product owners, UX designers, developers, and marketers to help craft the language within the products we build and have a keen focus on simplifying investing topics within our digital experiences.Certifications:Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.Join UsAt Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working."We invite you to Find Your Fidelity at Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email toaccommodations, or by calling 800-835-5099, prompt 2, option 3.PDN-96756bcd-8da1-4406-9fe8-9eda1d99a44b

Keywords: Fidelity Investments, Providence , Principal UX Content Strategist, Other , Smithfield, Rhode Island

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