Full Time Teller, Westport, MA
Company: Santander Holdings USA Inc
Location: Seekonk
Posted on: August 7, 2022
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Job Description:
Full Time Teller, Westport, MAWestport, United States of
AmericaWHAT YOU WILL BE DOINGUSA Job Family Description: Acts as
first point of contact for consumer and small- to medium-sized
clients. Assists clients with resolving product, service or billing
issues, opening or closing accounts, processing transactions,
logging requests, and escalating complex issues to the appropriate
team for timely resolution. Sells targeted products/services as
part of client-initiated interactions.USA Job Function Description:
Acts as first point of contact for consumer and business clients.
Assists clients with resolving product, service or account issues,
opening or closing accounts, processing transactions, logging
requests, and escalating complex issues to the appropriate team for
timely resolution. Sells targeted products/services as part of
client-initiated interactions. Responsible for maintaining
operational integrity.Essential Functions/Responsibilty
Statements:Provides exceptional Customer service by meeting all
Customer demands as they relate to relatively straightforward
inquiries, with the support of more experienced personnel.Adheres
to safe deposit box procedures/ operations and guidelines.Educates
and engages Customers in conversations regarding their current and
future financial needs and educates Customers about Bank products
and services.Assists in exceeding service goals by minimizing
Customer wait times and accurately and efficiently processing
Customer transactions.Provides legendary Customer Service in
addition to recognizing referral opportunities.Provides exceptional
customer service by meeting all customer demands as they relate to
relatively straightforward inquiries, with the support of more
experienced personnel.
Qualifications:To perform this job successfully, an individual must
be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.Education:H.S Diploma in or equivalent work
experience (Req)
Work Experience:Cash Handling experience in a Retail or Banking
environment, 0-3 years (Req)
Skills and Abilities:Superior customer service skills.General Math
skills.Detail oriented with the ability to function in a fast-paced
and changing environment.Excellent communication skills with
ability to be concise, clear, and consistent manner.Ability to
effectively ask questions and identify needs to enhance the
customer relationship .
Diversity & EEO Statements: At Santander, we value and respect
differences in our workforce and strive to increase the diversity
of our teams. We actively encourage everyone to apply.Santander is
an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, genetics, disability, age, veteran status or any other
characteristic protected by law.Working Conditions: Frequent
Minimal physical effort such as sitting, standing and walking.
Occasional moving and lifting equipment and furniture is required
to support onsite and offsite meeting setup and teardown.
Physically capable of lifting up to fifty pounds, able to bend,
kneel, climb ladders.Employer Rights: Employer Rights: This job
description does not list all of the job duties of the job. You may
be asked by your supervisors or managers to perform other duties.
You may be evaluated in part based upon your performance of the
tasks listed in this job description. The employer has the right to
revise this job description at any time. This job description is
not a contract for employment and either you or the employer may
terminate at any time for any reason. English
Primary Location: Westport, Massachusetts, United States of
America
Other Locations: Massachusetts-Westport
Organization: Santander Bank N.A.
Keywords: Santander Holdings USA Inc, Providence , Full Time Teller, Westport, MA, Other , Seekonk, Rhode Island
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