Business Account Specialist

Company: Axelon Services Corporation
Location: Providence
Posted on: January 22, 2023

Job Description:

Business Account Specialist
Providence, RI
12 Months

Local candidates only - Will be required to work onsite in Hybrid schedule

Client is looking for a customer-facing professional who will own and manage the relationship with complex, expedited and simplified distributed generation applicants throughout the company s end to end interconnection process.

The professional will act as a team member guiding customers through regulatory, legislative and technical obligations, obtaining and interpreting technical documentation, drafting contractual agreements, and coordinating complex DG projects with multitude of internal and external stakeholders throughout the construction process.

As a DG subject matter expert, the candidate will also be expected to provide outreach and educate others on DG initiatives. This position may also get involved in the preliminary (Step 0) stages of small simplified electric projects in assisting customers with evaluating the feasibility of such projects.

Job Duties:

Manage DG projects with customers, external vendors, contractors and consultants to ensure timely delivery of utility services and completion of the project.

Develop and maintain effective relationships with network strategy, account development, inside and outsides sales, regulatory, energy product & program management, jurisdictional teams and external vendors in order to facilitate communications, integrate work and ensure the successful delivery of company s products and programs.

Challenge existing policies and procedures to continuously seek ways to enhance customer service and cost-effectiveness.

Analyze and evaluate developments in Distributed Generation and Renewable Energy technologies in order to identify impact of different scenarios on the business and strategies for integrating cost efficiencies.

Ensure projects are following appropriate accounting procedures.

Negotiate, develop, and administer all aspects of interconnection related agreements.

Provide energy efficiency and growth leads to the sales organization as a***icable. Update and maintain company websites with latest program information. Represent *** Corporation as needed in various industry associations

Position Requirements (Required Skills):

Demonstrated project management skills Knowledge or willing to understand various regulatory policies and interconnection related standards.

Working knowledge of Geographic Information System (GIS) or ability to be trained.

Proficient in using Microsoft Office software products. Experience with Salesforce a plus

Experience with utility electric and gas construction a plus.

Excellent organizational, verbal and written communication skills. Ability to represent the company in meetings, seminars and present materials as needed.

Demonstrated project management skills Knowledge or willing to understand various regulatory policies and interconnection related standards.

Qualifications:

Bachelor s degree preferred in an engineering field, project management or equivalent industry experience.

Demonstrated project management skills

Ability to develop proficiency with the Rhode Island Interconnection tariffs, especially as they relate to Distributed Generation

Demonstrated superior customer service and analytical skills

Demonstrates the ability to interpret information and analyze relationships among several parts of a problem or situation in order to clearly articulate the findings and anticipates obstacles and thinks ahead about next steps.

Understands and identifies training or developmental needs of others and has the ability to design and establish new programs of work to support them.

Support and be part of a team environment.

Demonstrates strong interpersonal skills including human resource management, negotiations and communications.

Let s people affected by a decision know what s happening and is able to clearly articulate reasons for a decision.

Understands theory behind policies and processes and demonstrates the ability to challenge existing processes and ways of working e.g., taking action to avoid future crisis or create opportunities to improve existing practices.

Excellent organizational, data management and computer skills

Understands the importance of procedures and standards of working and demonstrates the ability to give directions or demonstrations with clear reasons and rationales.

Be a coordinator for technical DG items that may arise with the *** Corporation customer base.

Good knowledge of DG system design practices and installation standards.

Location - Hybrid, Providence RI - Local candidates only

Keywords: Axelon Services Corporation, Providence , Business Account Specialist, Other , Providence, Rhode Island