Alarm Coordinator

Company: Integrated Resources, Inc
Location: Cumberland
Posted on: January 23, 2023

Job Description:

Local candidates needed to go onsite at Client - RI - Cumberland - 200 Highland Corp (OF222) (Client Finance Building)

***Shifts available below; list shift desired below candidates' name****
1. Thursday-Monday 2200-0630
2. Friday-Monday 2100-0745
3. Monday-Friday 2300-0730
4. Monday-Friday 2330-0800

Positions are ONSITE for training with the potential for WFH afterwards.
Manager will schedule interviews either in person or through Microsoft Teams.

PLEASE READ BEFORE SOURCING:
Preferred: Police, Fire, Rescue or 911 Dispatch. DICE Matrix software ( used by Client ) OR experience in any other Alarm monitoring software, etc Examples: Product, Mastermind, Patriot Systems, Microkey, Surgard.

If no direct experience in ATS dispatch, extension high volume coordinator experience will be considered.

Demonstrated ability to communicate clearly, accurately and professionally, both verbally and in writing.
Ability to effectively interact with management and local emergency response
Proven ability to prioritize competing demands.
Demonstrated ability to work with an Alarm Coordinator high degree of accuracy and attention to detail.
Demonstrated ability to maintain information in the strictest confidence.
Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality

Alarm Coordinators answer calls from retail stores regarding emergency 0situation such as fire, theft, power outages, accident or injuries etc.
Responsible for routing to proper authorities such as police, fire dept, electricians etc

Position Summary:

Demonstrated ability to communicate clearly, accurately and professionally, both verbally and in writing.
Ability to effectively interact with management and local emergency response
Proven ability to prioritize competing demands.
Demonstrated ability to work with an Alarm Coordinator, high degree of accuracy and attention to detail.
Demonstrated ability to maintain information in the strictest confidence.
Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality

Duties:


Alarm Coordinators answer calls from retail stores regarding emergency situation such as fire, theft, power outages, accident or injuries etc.
Responsible for routing to proper authorities such as police, fire dept, electricians etc.

Experience:

PLEASE READ BEFORE SOURCING:
Preferred: Police, Fire, Rescue, 911 Dispatch, Alarm Monitoring.
Knowledge of DICE Matrix software ( used by Client ) OR experience in any other Alarm monitoring software, etc Examples: Product, Mastermind, Patriot Systems, Microkey, Surgard

Education:

HS Diploma








What days & hours will the person work in this position? List training hours, if different.





See shifts above






Type of Start





Individual starts










Is this an in-person, patient-facing role?





No






Onsite Requirements





Onsite as needed

Keywords: Integrated Resources, Inc, Providence , Alarm Coordinator, Other , Cumberland, Rhode Island