Call Center Support

Company: Nesco Resource
Location: Providence
Posted on: March 18, 2023

Job Description:

3 OPENINGS

• Schedule 1 : 9:00AM - 5:30PM w/Sat and Sun off
• Schedule 2 : 9:00AM - 5:30PM w/Sat and Sun off
• Schedule 3 : 11:30AM - 8:00PM w/Sat and Sun off Job DutiesAnswers calls, emails, and chat providing prompt, accurate, level service to clients including: promotions, coupon conversions, transaction history, how to play, how to create an account, geo-location, KYC, mobile app, second chance entries, etc. Diagnose and troubleshoot problems and take appropriate action. Promote and enhance excellent customer relations.This is a remote position. However, the employee must reside in RI. The agent must have a quiet place to work and is responsible for internet services. The company will provide equipment.Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Keywords: Nesco Resource, Providence , Call Center Support, Other , Providence, Rhode Island