Bilingual Occupancy Specialist I (Historic Prospect Heights)

Company: WinnCompanies
Location: Providence
Posted on: March 18, 2023

Job Description:

Our Benefits: Full-time employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit winnbenefits.com
  WinnCompanies is on the hunt for an Occupancy Specialist who loves accuracy and compliance just as much as they love helping others within Affordable Housing! You will not only perform leasing and marketing duties to maintain resident retention, but also execute submission of Housing Assistant Payment (HAP) requests and associated Tenant Rental Assistance Certification System (TRACS) files. Historic Prospect Heights is a 101 unit LIHTC property located in Providence, RI.
  This position is offering $16.13 - $19.55 hourly.Responsibilities
  • Perform all aspects of apartment leasing such as assisting with the management of the wait list, touring with prospective residents, processing applications for compliance with multiple programs, and completing new resident orientation at the time of the move-in
  • Maintain occupancy and program compliance by processing annual and interim recertifications in compliance with WinnCompanies guidelines, local, state, and federal regulations. The Occupancy Specialist position takes the lead role on recertifications.
  • Ensure property compliance by maintaining the compliance percentage for Low Income Housing Tax Credit, or any other applicable programs
  • Manage resident correspondence and recertification notices
  • Ensuring the accuracy of HAP requests and TRACS files
  • Work with the WinnCompanies compliance department to investigate/resolve TRACS errors
  • Prepare the property, resident files, property binders, and office for audits and inspections
  • Review monthly and quarterly reports and address discrepancies
  • Assist with annual or periodic unit inspections
  • Review, prioritize, and distribute resident service requests
  • Perform all duties while generating interest and enthusiasm about the property by creating an exceptional customer experienceRequirements
    • High School degree required
    • Exceptional customer service skills
    • Superb attention to detail
    • 1 - 3 years of similar experience with LIHTC and/or HUD Project Based Section 8
    • Bilingual in Spanish is required.Preferred Qualifications
      • Bachelor's degree
      • Experience administering Affordable Programs such as Project Based Section and Low Income Housing Tax Credit (LIHTC), Tax Exempt Bond, HOME, HPTF, or other state or local programs that may apply to this property.
      • OneSite Property Management software experience
      • Certifications in HUD property management such as: CPO, COS, NAHP. LIHTC property management such as: SHCM, TCS, C3P, HCCP, NAHP
        #IND1
        Why WinnCompanies?A job you can brag about: WinnCompanies is a nationally recognized leader in property management and development. Our team members are committed to helping people in the communities we serve.A job that challenges you: Our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace.A job you can learn from: We reward our team's passion and hard work with consistent learning and development opportunities.A team that cares: We value teamwork, innovation and mutual respect.
        About UsWith 3,700 team members working across 600+ locations in 23 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.
        Operations, sales, compliance, maintenance, marketing, IT, HR, accounting and finance. No matter your passion, your work at Winn will impact people who are more than just residents to us. They're individuals, families and heroes.
        If you are a California Resident, please see our Notice of Collection here.Current Winn employees should apply through this internal link.

Keywords: WinnCompanies, Providence , Bilingual Occupancy Specialist I (Historic Prospect Heights), Other , Providence, Rhode Island