Senior Advisor, IT Security - Secureworks - Providence, RI or Remote
Company: Dell Inc
Posted on: January 14, 2019
Secureworks (SCWX-NASDAQ) is a global leader in intelligence-driven information security solutions. We help organizations confidently pursue business goals in a digitally-connected world. Consistently recognized by industry analysts and readers' polls, we are one of the best in the world at understanding and anticipating threat behavior. We see 250 billion events every day across 4400 clients in more than 55 countries, and our solutions work across all the layers of a client's security environment, including 330 different vendor technologies. Join a talented, dedicated, and diverse team of researchers, analysts, engineers, consultants and business professionals who are focused 100% on protecting our clients from cyber threats. We seek out the brightest minds and empower our teams with the tools and support they need to fight the bad guys and maintain our company's leadership in the cyber security industry. Uniquely positioned to adapt as the industry evolves, we are also proud to be part of the Dell Technologies family. We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about "what's next." We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team. Role Overview The IT Security Senior Advisor position is responsible for providing specialized support for industry leading WAF platforms & VMWare AppDefense, handling third party software and policy tuning. The IT Security Senior Advisor is expected to support a 24x7x365 Security Operations Center (SOC) environment and collaborate with members of the CTAC, Device Management and Health Infrastructure teams. As the subject matter expert of these technologies, the IT Security Senior Advisor plays a critical role and is responsible for being a liaison and driver of our service delivery solutions as well as being the focal point of WAF & VMWare AppDefense support for the SOC. The Senior Advisor is expected to plan, coordinate and implement third party software updates from vendor releases, through a mature validation and deployment process. Finally, the Senior Advisor will be the escalation point for issues encountered by the SOC teams as related to both the WAF & Managed Compute Security service delivery.* Solid experience and strong skill sets with WAF hardware and software platforms such as F5 and Imperva* Experience with VMWare AppDefense* Thorough understanding of the OSI model is required* Strong knowledge of application layer security and architecture is desired* Extensive experience with Linux, UNIX, Windows operating systems* Thorough understanding of network services, exploits, vulnerabilities and attacks, routing principles and networking fundamentals, well known protocols, command line interfaces* Significant understanding of regular expressions* Solid knowledge of Packet Analysis Tools (TCPDUMP, Wireshark, Ngrep, etc.)* Keen ability to diagnose and troubleshoot technical issues, excellent problem solving skills* Scripting/programming skills a plus* Experience using trouble ticketing and CRM systems is required* Excellent organizational and communication skills are required* Excellent interpersonal and client service skills are required* Dedication to customer service and passion for learning and security Role Responsibilities* Prioritizes own work and may have duties instructing, directing, assigning and overseeing work of less senior engineers* Operates as a lead contributor in the support of IT projects and services from a technical security perspective* Authors and distributes technology white papers* Creates and delivers presentations to technical and non-technical audiences* Monitors and assesses vendor and 3rd party information security reports/lists* Reviews and recommends changes to information security policies Designs, develops or recommends security systems solutions for protection of proprietary/confidential data and systems* Provides analysis of potential risk to network security and recommends solutions by potentially modifying network security policies Requirements* 10+ years of network and security experience (combined) or equivalent combination of education and experience.* 5+ years of experience managing projects and deliverables* Provides technical direction of product support as it pertains to process and automation* Strong organizational skills and personal framework for consistency, accuracy and repeatable deliverables* Strong communication skills - written and verbal, team player for both technical and non-technical audiences* Ability to drive key initiatives, with minimal direction with strong interpersonal and client service skills* Demonstrated experience in fostering collaboration, innovation, creativity and teamwork, analytical capabilities* Strong analytical capabilities problem solving skills, providing solutions in a systematic and clear manner, easily understood and followed by colleagues* Expert level knowledge in Web Application Firewall platforms* Working knowledge of the ITIL framework Preferences* 10+ years of relevant experience or equivalent combination of education and work experience: undergraduate degree and 6-8 years of relevant experience, graduate degree and 4-6 years of relevant experience.* CCNA Certification a plus* F5 and/or Imperva Certification a plus* GIAC, GCIA, GCIH, GWAPT, GSEC or similar certification a significant plus Job Location: Providence, RI or Remote Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Secureworks here. Job Family: Secureworks Graduates Remote Job ID: R62805
Keywords: Dell Inc, Providence , Senior Advisor, IT Security - Secureworks - Providence, RI or Remote, Other , Providence, Rhode Island
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