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Lead Business Partner, IT

Company: National Grid USA
Location: Providence
Posted on: July 14, 2019

Job Description:

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.Job Purpose

We are seeking an individual to create and grow valued partnerships between IT and the Gas Business. In this role you will identify and articulate near and long-term needs of the Gas Business, including developing sound business cases and investment recommendations. You will also promote innovative IT processes and technology solutions that effectively derive business value.Key Accountabilities

This position is accountable for working with Business Unit and IT relationship managers to understand business requirements and create robust proposals with sound business cases that meet business objectives.

  • Building, maintaining, and enhancing working relationships with management members of Line of Business (LoB), IT units, and direct reports (if any)
  • Partner with LoB in the development of strategic and tactical business plans
  • Work with LoB management to understand their costs and find creative ways to reduce costs while increasing IT value
  • Responsible for working with assigned business area(s) to develop robust investment plans and manage demand for IT Services while ensuring alignment of IT and business objectives
  • Develop high quality project business cases, investment summaries, detailed investment proposals, post investment appraisals, and other deliverables, as required
  • Make use of a range of consultancy techniques, methods, and processes as appropriate to ensure optimal outcomes
  • Analyze complex business and IT environments to identify innovative, appropriate, and cost-effective solutions
  • Manage demand and leverage IT technology to meet business goals and objectives
  • Monitor the progress of IT delivery to ensure expected deliverables and results with specific focus on benefits realization
  • Participation on project boards, steering committees, and governance groups as required
  • Act as a role model Valued Business Partner and help champion these behaviors across the organization


    • Educated to degree level or MBA or other relevant advanced degree.
    • Appropriate technical accreditation a plus
    • Prior experience with the Gas business processes, tools, and technologies a huge plus
    • Flexibility to travel to various business locations, as needed
    • Previous experience is likely to have been gained in a consultancy environment / IT organization within a large multi-national or in a business role with significant exposure to IT
    • Direct experience of a broad range of consulting approaches, IT processes, and best practices to analyze complex business and IT environments and provide innovative, rational, and cost-effective solutions
    • Experience with IT strategy, investment, and program planning, ensuring alignment with business strategy and priorities
    • Excellent understanding of the business function, its strategy, and top considerations as they relate to IT services and new capabilities
    • A solid understanding of current and emerging technology best practices and trends applicable to the business function and its operating characteristics
    • Innovative and critical thinker that is willing to take calculated risks to satisfy needs of the business while working within the Strategy and Enterprise Architecture policies
    • Excellent written and oral communication skills with ability to present complex business and technical matters effectively to senior technical and non-technical audiences
    • Ability to lead or support investment papers depending on project scope and complexity
    • Operate as a role model for Valued Business Partner behaviors including providing leadership to virtual teams in a matrix environment
    • Ability to build successful working relationships and partnerships with Senior Business and IT management
    • Demonstrate influence over peers and senior managers in a virtual team environment
    • Ability to lead small high performing teams to deliver successful outcomes in a complex, multi-national, matrixed, and multi-sourced environment
    • A good understanding of the IT operating model, Corporate IT, and IT Service Delivery as applied in the Business Context and able to promote IT solutions
    • Commercial focus Good understanding of the cost and value drivers of IT and the impact on core business functions
    • Ability to perform well in high pressure environment, balancing competing priorities with strong commitment to delivering results
    • Ability to take initiative and act in a proactive manner; not needing significant direction or management

      More Information

      This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

      National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

Keywords: National Grid USA, Providence , Lead Business Partner, IT, Other , Providence, Rhode Island

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