Travel Operations Coordinator Analyst

Company: Integrated Resources, Inc
Location: Cumberland
Posted on: June 23, 2022

Job Description:

Title: Analyst I - Travel Operations CoordinatorLocation: Cumberland, RIDuration: 5 months with Possible ExtensionShift: Monday - Friday 8 Am - 5 Pm -POSITION SUMMARY: The Travel Operations Coordinator of Travel Operations is responsible for ensuring successful management of global travel program of 30K employees, and all associated vendors. You will liaise with internal and external stakeholders and serve as subject-matter expert on all aspects of travel platform functionality, as well as travel program operations. -DUTIES: Collaborating regularly with Travel Management Company (Client) Account Manager to align on initiatives, understand upcoming platform enhancements and changes. Creating and implementing both traveler and agent-facing process improvements. Identifying employee booking trends through data analysis and enforcing travel and expense policy compliance. Driving savings through policy enforcement, utilization of partner benefits & soft dollar funds. Managing relationships with all travel and transportation vendors including but not limited to airlines, hotel chains, rental car companies. Responsible for program implementation, oversight and success. Overseeing HR data files, troubleshooting and adjusting profile settings & Single Sign On issues Preparing memos, FAQs, guides, templates, intranet page updates and communicating any travel process changes to employees. Monitor and improve procedures for the securing pre-paid travel arrangements. Partner with Travel Management Company and security teams to ensure duty of care. Serve as voice of traveler gathering employee feedback including through surveys. Staying informed on new industry news, trends and technologies. Assisting with special projects as needed. -EXPERIENCE: Minimum 5 years' experience in a similar travel role, or extensive industry experience Excellent interpersonal and communication (written and verbal) skills, including previous exposure to senior management and the ability to present information accordingly Very strong customer service, analytical and problem-solving skills Must be willing to train and educate users in new processes, policies, and procedures or technologies Proficiency in Microsoft Office applications. Excellent interpersonal and communication (written and verbal) skills, including previous exposure to senior management and the ability to present information accordingly Very strong customer service, analytical and problem-solving skills -EDUCATION: Bachelor's Degree preferred or related work experience.

Keywords: Integrated Resources, Inc, Providence , Travel Operations Coordinator Analyst, Professions , Cumberland, Rhode Island