Travel Operations Coordinator Analyst
Company: Integrated Resources, Inc
Posted on: June 23, 2022
Title: Analyst I - Travel Operations CoordinatorLocation:
Cumberland, RIDuration: 5 months with Possible ExtensionShift:
Monday - Friday 8 Am - 5 Pm -POSITION SUMMARY: The Travel
Operations Coordinator of Travel Operations is responsible for
ensuring successful management of global travel program of 30K
employees, and all associated vendors. You will liaise with
internal and external stakeholders and serve as subject-matter
expert on all aspects of travel platform functionality, as well as
travel program operations. -DUTIES: Collaborating regularly with
Travel Management Company (Client) Account Manager to align on
initiatives, understand upcoming platform enhancements and changes.
Creating and implementing both traveler and agent-facing process
improvements. Identifying employee booking trends through data
analysis and enforcing travel and expense policy compliance.
Driving savings through policy enforcement, utilization of partner
benefits & soft dollar funds. Managing relationships with all
travel and transportation vendors including but not limited to
airlines, hotel chains, rental car companies. Responsible for
program implementation, oversight and success. Overseeing HR data
files, troubleshooting and adjusting profile settings & Single Sign
On issues Preparing memos, FAQs, guides, templates, intranet page
updates and communicating any travel process changes to employees.
Monitor and improve procedures for the securing pre-paid travel
arrangements. Partner with Travel Management Company and security
teams to ensure duty of care. Serve as voice of traveler gathering
employee feedback including through surveys. Staying informed on
new industry news, trends and technologies. Assisting with special
projects as needed. -EXPERIENCE: Minimum 5 years' experience in a
similar travel role, or extensive industry experience Excellent
interpersonal and communication (written and verbal) skills,
including previous exposure to senior management and the ability to
present information accordingly Very strong customer service,
analytical and problem-solving skills Must be willing to train and
educate users in new processes, policies, and procedures or
technologies Proficiency in Microsoft Office applications.
Excellent interpersonal and communication (written and verbal)
skills, including previous exposure to senior management and the
ability to present information accordingly Very strong customer
service, analytical and problem-solving skills -EDUCATION:
Bachelor's Degree preferred or related work experience.
Keywords: Integrated Resources, Inc, Providence , Travel Operations Coordinator Analyst, Professions , Cumberland, Rhode Island
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