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Desktop Support Technician

Company: Cogliano IT Staffing
Location: Cumberland
Posted on: August 7, 2022

Job Description:

Desktop Support Technician needed ASAP for a Contract to Hire position in Cumberland, RI!


Desktop Support Technician: duties include level 2 deskside services and manufacturing support including, but not limited to, issues related to desktops, laptops, and peripherals, including printers, set up and configuration of computers for new users and are responsible for any physical work relating to the computers, such as repairing software or hardware issues and moving workstations to another location. Candidate must possess excellent organizational, communication, customer service skills and be reliable.

A+ certification PREFERRED. If converted to Full-Time, client will pay for the certification. Must be willing to get the certification if hired Full-Time.

Experience must include:

AD administration - distribution lists access and creation, creating service accounts, Client user accounts provisioning, resource mailboxes access and creation, misc. permissions, reset passwords

SCCM - software distribution and remote control

Exchange 2010 experience - apply send as and full mailbox permissions, Distribution list management, email name changes

Service Now ticketing system experience

Troubleshooting skills

Hardware Upgrades

Windows 10 experience

O365 Console experience

Canon Secure Print and Client printer troubleshooting

Executive support experience

Zebra printer experience a plus

VPN Knowledge

MFA Knowledge


Keywords: Cogliano IT Staffing, Providence , Desktop Support Technician, Professions , Cumberland, Rhode Island

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