ProvidenceRecruiter Since 2001
the smart solution for Providence jobs

TRAVEL CONSULTANT-REMOTE

Company: MommyJobs Online
Location: Providence
Posted on: September 13, 2019

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference AGENT ID code MJOLOMANIE on your registration submission. Office: 14054186160

Keywords: MommyJobs Online, Providence , TRAVEL CONSULTANT-REMOTE, Professions , Providence, Rhode Island

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Bid On Local HVAC Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Leominster
Posted on: 09/19/2019

CDL-A Local Truck Driver - Worcester, MA
Description: Where KeHE Goes, Goodness Follows br At KeHE, we re all about the good and, as a natural, organic, specialty and fresh food distributor, we re constantly growing, offering additional opportunities to (more...)
Company: KeHE Distributors
Location: Attleboro
Posted on: 09/19/2019

CDL-A Owner Operator Truck Driver
Description: A S Kinard, a Day Ross Company, has a brand-new pay package We have the miles, GREAT PAY, work-life balance, excellent benefits, and top-notch equipment. Come join our fleet of employees, who are recognized (more...)
Company: A&S Kinard
Location: Pawtucket
Posted on: 09/19/2019


Class B CDL Driver (Chicopee,MA)
Description: Springfield, MA br About McLane br McLane Company, Inc. is one of the largest supply chain services leaders, providing grocery and foodservice supply chain solutions for convenience stores, mass merchants, (more...)
Company: McLane Company
Location: Chicopee
Posted on: 09/19/2019

Production Supervisor
Description: What a Manufacturing Management contributes to Cardinal Health Manufacturing Management is responsible for strategic oversight and leadership direction within the Manufacturing function. Accountabilities (more...)
Company: Cardinal Health
Location: Chicopee
Posted on: 09/19/2019

Bid On Local Carpenter Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: East Providence
Posted on: 09/19/2019

Truck Driver: Earn 51-55 CPM & $10,000 Sign On Bonus - Pay
Description: U.S. XPRESS is now offering a 10,000 Sign On Bonus for experienced OTR drivers
Company: USXpress
Location: Methuen
Posted on: 09/19/2019

CDL-A Local Truck Driver - Worcester, MA
Description: Where KeHE Goes, Goodness Follows br At KeHE, we re all about the good and, as a natural, organic, specialty and fresh food distributor, we re constantly growing, offering additional opportunities to (more...)
Company: KeHE Distributors
Location: Methuen
Posted on: 09/19/2019

Local Truck Drivers - Home Daily - Premier
Description: Job Description: Local Home Daily - 220 per day guaranteed - Premier DEDICATED DRIVING POSITIONS EARNING POTENTIAL 62,000 Call 877-920-6820 or apply online below
Company: Premier Transportation
Location: Chicopee
Posted on: 09/19/2019

CDL-A Company Truck Driver - INCREASED PAY!!
Description: A S Kinard, a Day Ross Company, has a brand-new pay package We have the miles, GREAT NEW PAY, work life balance, excellent benefits, and top-notch equipment. Come join our fleet of employees, who are (more...)
Company: A&S Kinard
Location: East Providence
Posted on: 09/19/2019

Log In or Create An Account

Get the latest Rhode Island jobs by following @recnetRI on Twitter!

Providence RSS job feeds