Customer Service Representative

Company: Aerotek
Location: Plainville
Posted on: April 9, 2021

Job Description:

Description:A great opportunity to work for a company that is industry-leading and is built on a platform of innovation/operational excellence.. In this role, you would be responsible for taking inbound calls to service customers (business to business and customer to business) in order to take orders, update status, and answer questions where needed.

• Ability to take a high volume of calls 50-70 per day
• High School diploma and 1 -3 years of experience in a call center or customer service role.
• Passionate about providing the highest level of customer service to stakeholders, and have a customer-centric mindset.
• Communicate effectively and courteously (and calmly) - after all, you will be working with many customers with varying and competing needs and circumstances.
• Attention to detail
• You are flexible and able to adapt quickly in a fast-paced and ever-changing environment.
• You have experience utilizing the MS Office suite.
• Experience using Customer Relationship Management (CRM) software.Additional Skills & Qualifications:
  • Have a year of customer service experience in a contact center environment
  • Working with CRM
  • High volume scenario - taking 50-60 calls per day
  • Dynamic organization - changing quickly - new ERP platform - be open to learning it
  • Technologically and aptitude
  • Verbal and written skillsIf interested give Cameron a call to learn more! 781-356-6933 About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Providence , Customer Service Representative, Sales , Plainville, Rhode Island