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Customer Service Agent - Insurance Representative

Company: Aerotek
Location: Manville
Posted on: May 4, 2021

Job Description:

We are representing a growing company in the financial services and insurance industry that is looking to bring on a newInsurance Customer Service Agent!

Schedule:hiring for Monday, Thursday, Friday 3:00 PM to 10:30 PM; Saturday, Sunday 9:00 AM to 5:30 PM (Tuesday and Wednesday are off)

Position Description:

This individual will handle inbound and outbound telephone service calls along with administrative tasks - all in respect to insurance, policy updates, account management, and coverage claims.
Provide phone coverage in accordance with position description and in adherence to the claims coaching scorecards.
Promote participation (when applicable) in company program offerings.
Actively work to increase product knowledge - will utilize proprietary systems and resources in continuous education and learning.
May be called upon to handle other duties as required.

Position Qualifications:

This person will be working with high-stress and sensitive customer issues, so customer service, empathy, and professionalism are absolute must haves.
Candidates must also beconfident, self-motivated, detail-oriented, organized, and possess the ability to multi-task.
Knowledge of Microsoft Suite (Excel, Word, Outlook, etc.) and comfortable and able to learn new systems.
Excellent written and verbal communication skills.
Passionate about customer service and to help people.

We are hiring for the right attitude and personality more than a resume.This is an amazingopportunity to get your foot in the door with a very exciting company offering exciting career growth and a dedicated commitment to training and developing their newhires.

PLEASE REACH OUT DIRECTLY FOR ADDITIONAL DETAILS! You may apply directly to this job posting for immediate consideration or callAnikodirectly at781-356-6995.

We are activelyhiring and setting up interviews -reach out/apply today!

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Providence , Customer Service Agent - Insurance Representative, Sales , Manville, Rhode Island

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