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Sales Assistant

Company: Baby Delight Inc.
Location: Providence
Posted on: January 16, 2022

Job Description:

The -Sales Assistant -is primarily responsible for facilitating the delivery of excellent customer service by taking on administrative tasks that allow the Sales Team to focus on selling product to achieve targets. The Sales Assistant will create and send product offers, interface with other departments to investigate issues and request needed information and communicate updates to customers and Account Managers. You will support the sales team and account managers by compiling, analyzing, and reporting sales account information and serve as crucial coordinator for new item set up, account coordination, and portal administration. You'll develop sales presentations and key account/product analytics.
Responsibilities - - - - - - - - -Provides historical data by maintaining records on customer sales, product enhancements, and communication with retailers. - - - - - - - - -Creating and sending product offers to Account Managers and Customers. - - - - - - - - -Meets with all key customer contacts with the intent being to continue to build account position and learn strategic information, such as competitive pressures, desired outcomes, business changes, etc. - - - - - - - - -Enhances customer experience by maintaining a high level of energy, attitude, and appearance. - - - - - - - - -Serving as a liaison between Sales and Logistics and the Warehouse to: - - - - - - - - -Address issues related to shortages and mis-ships. - - - - - - - - -Obtain needed status updates. - - - - - - - - -Prioritize and de-prioritize product shipments. - - - - - - - - -Collaborating with the Purchasing Operations team to: - - - - - - - - -Ensure that new items are coded correctly and consistently in the inventory system. - - - - - - - - -Ensure forecasting is correct to maintain stock levels - - - - - - - - -Collaborating with Sales rep team to: - - - - - - - - -Identify potential new opportunities. - - - - - - - - -Recommends changes in products/service by evaluating results and competitive developments. - - - - - - - - -Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to primary Sales Rep.
Qualifications - - - - - - - - -Bachelor or Associate Degree required. - - - - - - - - -High proficiency with computing systems including email management and advanced Microsoft skills. - - - - - - - - -Ability to work independently, under pressure and in a fast-paced environment. - - - - - - - - -Ability to effectively present information in one-on-one and small group situations to management and other employees of the organization. - - - - - - - - -Possess excellent time management and organizational skills. - - - - - - - - -Be detail-oriented, honest, direct, and able to handle more than one task at a time while managing one's time effectively and maintaining a strong work ethic. - - - - - - - - -Display confidence, be outgoing, self-motivated, and possess a strong work ethic.

Keywords: Baby Delight Inc., Providence , Sales Assistant, Sales , Providence, Rhode Island

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