Customer Service Representative
Company: A Line Staffing Solutions
Posted on: May 15, 2022
Job Description SHIFTS 8 hour shift between 8:00 pm -8:00 am
Sun-Thu NIGHT ONLY . ( No Exceptions) Training 1st week
8:30am-5:00pm M-F Position is onsite 3 to 5 days a week depending
on project. A minimum of 1 year work experience needed A Minimum of
a High School Diploma or GED required Must have strong
troubleshooting skills coupled with diagnostic, and problem solving
skills Supervisory skills are an asset but not a requirement Must
possess clear, accurately and tactful, communication both verbally
and written Working knowledge of Word, Excel, and Access
Understanding of Intermediate/Expert technical terminology is
preferred Must be able to work independently and occasionally lead
within a group Technical installation experience a plus but not
necessary Job Summary- Provide call center based technical support
to store locations, vendors and staff. Serve as first level for
troubleshooting of issues encountered in stores. Assure
implementation based protocols are met. Render assistance for
equipment troubleshooting and ensure deployment process adherence.
Update Database regarding resolution of issues and techs progress
while completing work with in the store.
Keywords: A Line Staffing Solutions, Providence , Customer Service Representative, Sales , Smithfield, Rhode Island
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