Senior Client Relationship Director, Enterprise Sales
Company: Parexel International Corporation
Location: Providence
Posted on: March 12, 2025
Job Description:
The Senior Client Relationship Director (CRD) is responsible for
sales growth, profitability and building relationships within a
specific set of accounts (determined by region, therapeutic area or
service line). The CRD supports the Account Leader in development,
implementation, and achievement of the business vision, strategy,
plan, financial metrics and execution for the account. Commercial
Leadership
- Support Account Leader in therapeutic area, service line or
region specific account plans
- Direct responsibility for assigned Accounts including NBA
growth, Bid pursuit, commercial negotiation of contracts
- Lead activities that accelerate growth and profitability
- Develop or contribute to account plans
- Working in a consultative manner, identify opportunities and
collaborate with Account Leader to develop winning and integrative
solutions across SBUs
- Develop proposal narratives and executive summaries
- Lead bid pursuit meeting
- Lead and sign off proposal strategy and development in
collaboration with cross functional colleagues
- Pursue awareness of competitive activities, position and
pricing, including reasons for awards and non-awardsAccount
Leadership
- Identify client needs and develop creative solutions for
projects, leveraging expertise, operational capabilities and
technologies
- Maintain high visibility within client organization (e.g.,
therapeutic area, service line, region)
- Maintain solid knowledge of all Parexel services and value
propositions for appropriate cross-selling opportunities
- Maintain positive client relationships to drive repeat business
- Ensures appropriate hand-off to delivery team liaising with
Project Integrator Role or Project Leader to transfer knowledge on
client needs and expectations
- Maintain close relationships with delivery teams for
identification of new opportunities to ensure account growthSkills:
- Strategic and/or consulting skills in helping clients maximize
short- and long-term drug development goals
- Ability to build relationships and to communicate at senior
management level
- Solid understanding of the principles of drug discovery and
development
- Demonstrated commercial acumen
- Ability to influence and maintain effective working
relationships with coworkers, managers, clients and customers
- Experience in presenting, packaging and proposing integrated
solutions to demonstrate value and potential return on investment
to clients
- Demonstrates an entrepreneurial drive blending urgency,
strategic thinking, and an awareness of influencing behavior in a
global environment
- Highly effective communicator at all levels with both clients
and internally. Must be open and direct with strong oral and
written communication skills
- Must be comfortable operating in a demanding, fast paced
environment and be capable of reacting swiftly to changing business
demands
- Should be driven to deliver quality results on time and in a
highly ethical and professional mannerKnowledge and Experience:
- Multiple years previous business development experience working
in pharmaceutical services environment, preferable in a CRO, Life
Sciences Company or Consulting background specializing in Life
Sciences.
- Preferred experience in both sales and delivery roles
- Experience in oncology preferredEducation:
- BS degree required
- Advanced degree preferred
#LI-REMOTE
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will
receive consideration for employment without regard to legally
protected status, which in the United States includes race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or protected veteran status.
Keywords: Parexel International Corporation, Providence , Senior Client Relationship Director, Enterprise Sales, Sales , Providence, Rhode Island
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